Manager of Community Services

Advanced Medical Solutions; Alberta; Remote; CAD 80,000 - 100,000; Full time

Job summary

Join a leading healthcare organization as the Manager of Community Services, where you'll lead teams to improve health outcomes in remote communities. This full-time role involves operational oversight, strategic planning, and collaboration with stakeholders to deliver exceptional healthcare services across Canada.

Benefits

Professional Development Opportunities

Flexible Work Environment

Supportive Team Culture

Qualifications

• Minimum 3 years of frontline clinical experience.
• Minimum 4 years of leadership, supervisory, or management experience.

Responsibilities

• Oversee daily operations of Community Paramedicine programs.
• Collaborate with stakeholders to manage service delivery contracts.
• Monitor team performance and patient outcomes.

Skills

Leadership

Communication

Conflict Resolution

Organizational Skills

Education

Licensed Canadian Paramedic

Registered Nurse (RN)

Tools

Microsoft Office 365

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Advanced Medical Solutions

JOIN OUR LEADERSHIP TEAM!

Position Available: Manager of Community Services

Location: Flexible – Travel to Remote Worksites Required

Contract Type: Full-Time (Permanent)

Are you passionate about building resilient teams and making a meaningful impact in remote and diverse communities? Are you ready to bring your leadership skills to the next level in a role that blends strategy, service, and adventure? If you're looking for a mission-driven organization where no two days are the same, this is your opportunity!

At Advanced Medical Solutions, a Calian Company (AMS), we are proud to provide comprehensive healthcare services across Canada through five dynamic divisions: Ambulance (Air & Ground), Industrial Medical, Community Paramedicine, Training and Clinical Education, and Medical Equipment and Supply. Our Community Services division is critical in supporting the health and safety of the workforce and clients in both rural and remote settings. As our Manager of Community Services, you’ll lead frontline teams who are transforming community health care across the country.

ABOUT US:

AMS is a leading provider of innovative and comprehensive medical solutions, dedicated to delivering exceptional healthcare services across Canada. Our commitment to quality assurance, continuous improvement, and a dynamic team of healthcare professionals' positions AMS as an industry leader in responsive, community-focused healthcare.

WHY JOIN OUR TEAM?

• Lead With Purpose – Influence meaningful change in healthcare delivery and workforce well-being.

• Competitive Compensation – Your expertise is valued and recognized.

• Supportive Team Culture – Collaborate with leaders and clinicians who are passionate and purpose-driven.

• Flexibility & Growth – Enjoy professional development opportunities and the chance to grow within a rapidly evolving organization.

• Make a National Impact – Contribute to services that touch lives across Canada's most remote and unique communities.

• Be Part of the North – Travel to remote sites and experience a rewarding lifestyle beyond the ordinary.

WHAT YOU’LL DO:

This is a dynamic leadership position that combines operational oversight, strategic program planning, and strong stakeholder collaboration. You will guide our field teams through clinical excellence, foster a culture of trust and growth, and work alongside clients and internal teams to strengthen health outcomes across the communities we serve.

KEY RESPONSIBILITIES:

Program & Client Operations

• Oversee daily operations of Community Paramedicine programs, stepping in to provide direct support when needed.

• Collaborate with internal and external stakeholders to manage service delivery contracts and ensure client expectations are met or exceeded.

• Monitor and manage program logistics, including staffing levels, equipment needs, and resource allocation.

• Serve as a key point of contact for clients and partners, maintaining consistent and professional communication.

• Provide mentorship and leadership to frontline paramedics, fostering a culture of excellence, safety, and compassion.

• Lead recruitment, onboarding, scheduling, training, and performance management in collaboration with the HR team.

• Ensure consistent application of AMS and client protocols, policies, and operational procedures.

• Approve staff scheduling, leave requests, payroll submissions, and expense claims.

Culture & Communication

• Promote a respectful, inclusive, and team-oriented work environment.

• Facilitate open dialogue, effective conflict resolution, and continuous feedback loops.

• Model and reinforce AMS’s mission, vision, and values in all communications and decision-making.

Performance Management & Quality Assurance

• Monitor team performance, patient outcomes, and client satisfaction.

• Participate in incident reviews and implement corrective action as needed.

• Track and report program metrics, supporting strategic planning and service innovation.

WHO WE’RE LOOKING FOR:

You are a confident, compassionate leader with a deep clinical background and a passion for delivering health services in rural and remote settings. You bring a strategic mindset, strong organizational skills, and the ability to lead diverse teams in high-impact environments.

Required Qualifications:

• Licensed Canadian Paramedic or Registered Nurse (RN)

• Minimum 3 years of frontline clinical experience

• Minimum 4 years of leadership, supervisory, or management experience

• Strong interpersonal, communication, and conflict resolution skills

• Proven ability to manage staff scheduling, training, and performance

• Discretion and professionalism in handling confidential matters

• Proficient with Microsoft Office 365

• Willingness to travel to remote sites as required

Preferred Assets

• Experience working in industrial and/or community health environments

• Prior leadership experience in remote healthcare delivery models

READY TO LEAD HEALTHCARE IN REMOTE COMMUNITIES?

This is more than just a leadership role, it’s a chance to make a difference in lives every single day.

Apply today and become part of a mission-driven, life-changing organization committed to redefining care in Canada’s most extraordinary environments.

At AMS, we are committed to fostering an inclusive, diverse, and accessible workplace where everyone has the opportunity to thrive. We encourage applications from individuals of all backgrounds and abilities. If you require accommodations during the recruitment process or in performing your role, please let us know.

To request an accommodation or learn more, please contact: [e-mail] Be sure to include the position title and your full name in your message.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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