Manager of Clinical Services

Beth Donovan Hospice; Kemptville; On-site; CAD 60,000 - 80,000; Part time

Job summary

Beth Donovan Hospice is looking for a Manager of Clinical Services to lead the clinical aspects of their programs in Kemptville, Ontario. The role involves overseeing care delivery, conducting assessments, and supporting patients and families in a palliative care setting. The ideal candidate will have significant nursing experience and a compassionate approach to patient care. Join a dedicated team committed to providing high-quality support during life's challenging times.

Benefits

Company events

On-site parking

Qualifications

• Minimum 5 years of clinical nursing experience in hospice or palliative care.
• Experience supervising clinical teams in a healthcare or nonprofit setting.
• Knowledge of community resources and trauma-informed care.

Responsibilities

• Conduct intake assessments and home visits.
• Oversee weekly operations of the Day Hospice Program.
• Develop and document care plans based on client needs.

Skills

Compassion

Client focus

Communication

Organizational skills

Problem-solving

Cultural sensitivity

Education

Registered Nurse (RN) in good standing with CNO

Palliative Care education

Current CPR and First Aid Certification

Job description

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Competitive salary commensurate with experience

About Us

Beth Donovan Hospice provides compassionate support and professional care to individuals and their families as they journey through the challenges of life-limiting illnesses and end-of-life transitions. Whether in a home or hospital setting, the experienced staff and trained volunteers of Beth Donovan Hospice give of themselves to ensure that the families receive the assistance, support and guidance they need.

Founded through the compassion and vision of generous volunteers, Beth Donovan Hospice has been providing services to the community for over 30 years in the North Grenville - Merrickville area and more recently in the communities of South Ottawa.

Position Overview

We are seeking a Manager of Clinical Services to lead and support the clinical aspects of our Day Hospice and In-Home Visiting Programs. You will oversee clinical assessments, client and family system navigation, program delivery, and ensure high-quality palliative care aligned with best practices.

Key Responsibilities

• Conduct intake assessments and home visits to determine eligibility for hospice services
• Liaise with Volunteer Coordinator for timely volunteer-client matches
• Collaborate with clients and families to regularly assess their needs and to develop and document a care plan that is based on the client’s wishes, values, and beliefs
• Engage clients and families in Advance Care Planning and Goals of Care discussions
• Oversee weekly operations of the Day Hospice Program, ensuring smooth, compassionate service delivery including the scheduling and supervision of Day Hospice volunteers and drivers
• Provide direct care and case management during Day Hospice program including the supervision of complementary therapies (music, art, massage, etc.) and maintain a safe, clean, and well-equipped environment
• Support caregivers throughout the client’s illness trajectory, at end of life, and through bereavement
• Assist with the development and implementation of clinical policies and procedures
• Provide clinical backup support to the Home Support Program
• Support volunteer recruitment, orientation, and ongoing training
• Serve as a key liaison between Beth Donovan Hospice and healthcare/community partners. This includes attendance at weekly rounds at Kemptville District Hospital
• Facilitate Health and Safety Committee

Qualifications

Registered Nurse (RN) in good standing with CNO and member of RNAO

Current CPR and First Aid Certification

Valid driver’s license and access to a reliable vehicle

Palliative Care education (preferred)

Experience

Minimum 5 years of clinical nursing experience, preferably in hospice, palliative care, or community health

Strong clinical assessment skills and the ability to work with evidence-based practices related to a palliative approach to care, pain and symptom management and end of life care

Experience supervising clinical teams or volunteers in a healthcare or nonprofit setting

Knowledge of community resources, infection prevention and control, and trauma-informed care

Experience with electronic medical records and strong computer literacy

Personal Attributes

Compassionate and client-focused with excellent communication skills

Strong planning, organizational, and problem-solving abilities

Comfortable working independently and collaboratively across teams

Culturally sensitive and committed to diversity, equity, and inclusion

Additional Information

This position is 4 days per week (flexible days, may include evening and weekend for hospice events)

Must be willing to travel within the North Grenville and surrounding area region

Participation in fundraising events, special initiatives, and public awareness campaigns may be required

How to Apply

Interested candidates are invited to submit a resume and cover letter outlining relevant experience and passion for hospice care to: [e-mail]

Beth Donovan Hospice is an equal opportunity employer. Accommodations are available upon request during the recruitment process.

Job Types: 4 Days per week (flexible days) Fixed term contract

Pay: $38.00-$41.00 per hour

• Company events
• On-site parking
• French not required

Schedule:

• 8 hour shift

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

• Industries

  Individual and Family Services

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