Manager, Non-Market Housing Facilities

City of Vancouver - CA; Vancouver; On-site; CAD 111,000 - 139,000; Full time

Job summary

An established industry player is seeking a dedicated Manager for Non-Market Housing Facilities. In this pivotal role, you will oversee property and asset management, ensuring effective maintenance and strategic planning for housing operations. Your leadership will guide a team in delivering quality services while fostering an inclusive workplace. This rewarding position offers the chance to make a significant impact in the community, ensuring equitable access to housing services. If you possess strong project management skills and a commitment to sustainability, this opportunity is perfect for you.

Qualifications

• University degree in Engineering, Architecture, or related field required.
• Extensive property and asset management experience with supervisory responsibilities.

Responsibilities

• Supervising maintenance staff and managing departmental workloads.
• Developing repair and replacement programs while managing budgets.

Skills

Leadership

Project Management

Communication

Negotiation

Organizational Skills

Education

University Degree in Engineering

Project Management Professional (PMP)

Facility Management Professional (FMP)

Tools

MS Office

AutoCAD

Job description

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Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity, and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive, and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose and Function

The Manager, Non-Market Housing Facilities is responsible for property and asset management of the housing operations portfolio, including building maintenance, repair, and renovations, as well as tracking the purchasing of equipment, appliances, supplies, and overseeing maintenance services to support effective and efficient delivery of preventative, cyclical, and routine maintenance services.

This position provides input into the overall strategic asset and facilities management priorities for the NMHO housing portfolio, consulting with stakeholders on short- and long-term planning and project deliverables. Responsibilities include ensuring quality assurance measures that support NMHO’s housing strategies and fiduciary responsibilities. The Manager liaises with REFM regarding base building requirements and leads assessments of housing service delivery facility needs and improvements.

The Facilities Manager, Non-Market Housing reports to the Director, Non-Market Housing Operations; supervises one Operations Supervisor and two maintenance workers. The role involves liaising with key REFM department leads and participating in the NMHO leadership team, fostering a respectful and inclusive workplace aligned with City and NMHO policies.

This position collaborates with peers, Residence Managers, and Residence Attendance Shift Leads across housing sites, providing project updates, coordinating scope development, and consulting on strategies to safeguard the City’s social housing assets.

Specific Duties/Responsibilities

Supervising maintenance staff, leading personnel administration, including hiring, staff development, engagement, performance management, and training. Ensuring departmental workloads meet maintenance targets, overseeing work quality, scheduling, and inventories using computerized systems, and developing quality metrics.

Developing repair and replacement programs, supervising contractors, managing budgets, and monitoring expenditures. Supporting operational objectives, tracking project milestones, and managing multiple projects and stakeholders. Assisting in developing Business Continuity and Emergency Response Plans.

Reviewing invoices, coordinating procurement, and establishing priorities for work requests. Monitoring capital improvement programs, ensuring compliance with maintenance practices and regulations. Supporting stakeholder alignment on project management, maintenance, and repair requirements, including oversight of building custodial services.

Managing equipment, appliances, and supplies procurement, liaising with REFM on RFPs and contracts, and ensuring service levels meet contractual standards. Ensuring health, safety, and sanitation compliance, overseeing building maintenance, and supporting tenant needs.

Supervising and directing operational and capital projects, supporting long-term capital planning, and overseeing contract supervision and quality control. Assisting in fire safety, building safety, and earthquake procedures. Coordinating inspections, preparing reports, and managing interior/exterior improvements and security needs.

Leading space and facility planning, record management, stakeholder engagement, and participating in professional development activities. Responding to critical events, guiding staff, contractors, and inter-departmental leads. Participating in after-hours on-call duties and other duties as assigned.

Education and Experience:

A university degree in Engineering, Architecture, Business Administration, Business Operations Management, Purchasing Management, or related discipline is required; or an equivalent combination of education, training, and experience. Project Management Professional (PMP), Applied Science Technologies (AScT), Facility Management Professional (FMP) certifications are assets. Extensive property and asset management experience with supervisory responsibilities, especially within housing settings, and knowledge of electrical, mechanical, HVAC, and structural systems are required.

Knowledge, Skills, and Abilities:

Knowledge of sustainable building design, the Residential Tenancy Act, financial management, contract law, procurement, and industry best practices. Strong leadership, negotiation, communication, and organizational skills. Ability to review plans, manage multiple projects, and build effective relationships with stakeholders. Proficiency in MS Office, AutoCAD (asset), and other relevant tools. Valid Class 5 Driver’s License required.

Business Unit/Department: Arts, Culture and Community Services (1200)

Affiliation: Exempt

Employment Type: Regular Full Time

Salary: Pay Grade RNG-091: $111,139 to $138,924 per annum

Application Close: May 26, 2025

We are committed to recruiting a diverse workforce. Indigenous peoples, people of colour, 2SLGBTQ+ persons, including all genders, and persons with disabilities are encouraged to apply. Accommodations are available upon request. Learn more about our commitment to diversity and inclusion.

Before you click Apply now, please ensure your application is complete, including a cover letter and resume highlighting relevant skills and experience. The application may include answering questions related to role requirements, taking approximately 5-10 minutes.