Manager, New Equipment Field Operations

Otis Elevator Co.; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading global technology company in Mississauga is seeking a Manager for New Equipment Field Operations. You will lead field operations, supervise construction teams, and ensure customer satisfaction while achieving financial targets. The ideal candidate has over 5 years of experience in the elevator industry and strong leadership skills.

Benefits

Employee Scholar Program

Training and development opportunities

Qualifications

• 5+ years of elevator industry experience or experience leading associates/technicians.
• Ability to work in a team-oriented environment.
• Strong written and verbal communication skills.

Responsibilities

• Direct and lead field operations for New Equipment installation.
• Supervise construction mechanics and installation teams.
• Achieve financial performance targets.

Skills

Elevator industry experience

Leadership skills

Communication skills

Time management

Organizational skills

Education

High school diploma or equivalent

Bachelor's degree

Tools

Microsoft software

Job description

Manager, New Equipment Field Operations page is loaded

Manager, New Equipment Field Operations

Apply remote type On-Site locations LOC13038 1655 The Queensway East,Mississauga,Ontario,L4X 2Z5,Canada time type Full time posted on Posted Yesterday job requisition id 20139056

Date Posted:

2025-07-16

Country:

Canada

Location:

LOC13038 1655 The Queensway East,Mississauga,Ontario,L4X 2Z5,Canada

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis Elevator Company is searching for a highly motivated New Equipment (Construction) Field Operations Leader to drive productivity and the performance of new equipment projects for the branch and customers.

The Field Operations Manager will be responsible for the new equipment business, including field operations, customer satisfaction and overall general business management for Ontario, Canada.

On a typical day you will:

• Direct, supervise, and lead the performance of field operations for the New Equipment installation side of Otis’ business
• Supervise construction mechanics and installation teams
• Achieve all financial performance targets including profit and working capital
• Conduct field education training ensuring that we create and maintain a safe working environment
• Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
• Coordinate all material deliveries and issuing purchase orders
• Develop and maintain professional and productive relationships with co-workers, field employees, clients, state & local authorities, and others in contact with the job
• Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies
• Accurately analyze situations and assist in developing contingencies for estimates
• Administration and interpretation of contract writing and will perform customary construction process duties that include managing billing, consultant and contractors’ payments, processing RFIs and optimizing change order opportunities, as well as maximizing project cash coverage

What you will need to be successful

• 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry preferred
• High school diploma or equivalent required; bachelor’s degree preferred
• Ability to work in a highly team-oriented and dynamic environment
• Candidate must demonstrate strong written and verbal communication skills and presentation skills to effectively develop expectations and relationships with internal and external customers
• Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
• Strong leadership skills, goal-orientated, and good decision-making skills with strong time management and organizational skills

Apply today to join us and build what’s next!.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio .

You may recognize our products in some of the world ’ s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge .

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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About Us

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.