Manager, NDT Accessory Shop

Voyageur Aviation Corp

North Bay

On-site

CAD 90,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits

Pension plan

Job summary

Voyageur Aviation Corp. is seeking a Manager for the NDT (Accessory Shop) to lead and optimize the NDT department, ensuring safety, quality and on-time delivery of complex inspections.

You will supervise staff, manage customer and vendor relations, and drive continuous improvement in NDT processes. The role requires post-secondary technical education, CGSB Level 2 certifications, and at least five years in NDT, with strong leadership and communication skills.

Qualifications

Post-secondary education in a technical field.
Mandatory CGSB Level 2 in ET/PT/MT.
NAS 410 Level 2 qualifications preferred.
Minimum 5 years in NDT or related technical role.
Demonstrated leadership and employee development capabilities.
Strong planning, organizational, problem-solving and decision-making skills.
Excellent attention to detail, analytical and report-writing skills.
Strong verbal and written communication and customer relationship skills.

Responsibilities

Provide leadership, coaching, mentorship and performance management to NDT personnel.
Recruit, onboard and retain qualified NDT staff.
Manage customer and vendor relationships and ensure contractual alignment.
Ensure safe, compliant and efficient delivery of NDT services.
Oversee quality checks, audits and adherence to procedures.
Handle financial reporting, estimates and invoicing for the NDT Shop.
Promote Voyageur’s Safety Management System and regulatory compliance.
Develop and implement NDT procedures for materials and equipment.
Coordinate test results communication with stakeholders and customers.
Foster client relationships and pursue future business opportunities.

Skills

Leadership

Planning

Problem-solving

Decision-making

Attention to detail

Analytical thinking

Report writing

Communication

Customer focus

Education

Technical post-secondary education

CGSB Level 2 ET/PT/MT certifications

NAS 410 Level 2 qualifications

Job description

Unfamiliar with what we do? No worries, we've got you covered!

At Voyageur Aviation Corp., we deliver innovative solutions to customers with unique aviation requirements. We are an integrated provider of specialized aviation services, including, advanced engineering and maintenance capabilities, part sales and logistics management, aircraft leasing, and contract flying operations both internationally and domestically supporting humanitarian missions, cargo, and workforce movements to remote communities. Our headquarters are in North Bay, Ontario, and we are a wholly owned subsidiary of Chorus Aviation Inc.

What we offer and what makes us special:

We stand out as a leading company engaged in exceptionally distinctive projects, spanning captivating destinations worldwide, and collaborating with extraordinary and exclusive clients.
We can turn your wildest imagination into reality, whether it's complete plane restructuring and modernization, complex maintenance, or a comprehensive plane redesign.
Our team comprises the best, with unparalleled expertise. No one else on Earth can match what we achieve. We are true pioneers in aviation.
Abundant growth opportunities await you here. Our employees choose to stay for the long term, thriving in a culture of continuous learning and boundless possibilities.
We've got you covered! Our comprehensive benefits program is employer-paid and includes extended health care, out-of-country insurance, as well as life insurance .
Additionally, we offer a retirement pension plan, an employee and family assistance plan, and participation in the Employee Share Ownership Plan (TSX: CHR).

Explore your next role:

The Manager, NDT (Accessory Shop) is responsible for the leadership, operational performance, technical oversight, quality compliance, and continuous improvement of the NDT department. The position is accountable for managing personnel, customer and vendor relationships, regulatory compliance, resource planning, and the safe and efficient delivery of NDT services that meet customer, regulatory, and company requirements.

NDT Shop Management

Provide leadership, coaching, mentorship, and performance management to NDT personnel.
Conduct performance reviews, provide ongoing feedback, and support employee development and succession planning.
Participate in recruitment, selection, onboarding, and retention of qualified NDT personnel.
Manage customer relationships to ensure repair requirements are planned, prioritized, and executed in accordance with customer expectations, contractual commitments, and operational requirements.
Manage vendor relationships to ensure repairs and supplies meet expectations.
Foster growth and lead change initiatives to increase departmental capacity, capabilities, operational effectiveness and employee development.
Ensure quality procedures and policies are followed to ensure a safe workplace and the delivery of airworthy products.
Oversee quality checks and audits to ensure process are followed and work is completed within established standards and requirements.
Complete, evaluate, and examine the financial reporting, estimates and invoicing of the NDT Shop.
Promote and support Voyageur’s Safety Management System, ensuring hazards and incidents are reported and addressed in accordance with company requirements.
Develop and implement company NDT procedures for specified materials and equipment.
Communicate and work closely with internal and external stakeholders regarding test results, work priorities, repair requirements, and project progress.
Foster relationships with customers that strengthen partnerships, support current contractual obligations, and create future business opportunities.
Develop relationships with prospective customers to identify opportunities for future work.

NDT Training and Testing Duties

Provide technical guidance, training, and mentorship to NDT personnel.
Perform NDT inspections utilizing Ultrasonic Testing (UT), Eddy Current Testing (ET), Penetrant Testing (PT), and Magnetic Particle Testing (MT) as required to support operational requirements and qualification gaps.
Ensure NDT equipment is maintained and systems performance checks are conducted in accordance with manufacturer and

industry recommendations.

Identify manufacturing defects or other hidden flaws in test equipment or materials being used such as cracks,

metal fatigue, defects in welds and joints that may weaken materials or cause fatigue damage.

Set up and calibrate equipment to conduct non-destructive tests according to the material type, thickness, distance from test equipment, and other related variables, while using standard formulas.
Conduct tests on parts, structures, and other materials using non-destructive techniques ensuring all established procedures are followed.
Perform additional tests if the initial results are inconclusive
Monitor and support employee technical competency, qualification, and certification requirements in accordance with applicable standards and regulatory requirements.

Evaluate NDT Testing Results and Personnel

Evaluate and interpret test results using designated standards.
Prepare written reports outlining findings and conclusions including design drawings and specifications.
Ensure all necessary documentation is completed and maintained in compliance with customer, industry, regulatory and company standards.
Provide observation, evaluation, and testing of NDT personnel to ensure compliance with applicable standards.
Monitor and support the qualification, certification, and competency requirements of NDT personnel in accordance with applicable standards and company requirements.

Your Distinctive Ingredients for Success:

Post-secondary education in a technical field.
Mandatory: CGSB Level 2 certification in Eddy Current Testing (ET), Penetrant Testing (PT), and Magnetic Particle Testing (MT).
Asset: CGSB Level 2 certification in Ultrasonic Testing (UT).
Asset: NAS 410 Level 2 qualifications. Candidates holding NAS 410 qualifications will be expected to obtain corresponding CGSB certifications.
Minimum 5 years of experience in NDT or a related technical role.
Demonstrated leadership and employee development capabilities.
Strong planning, organizational, problem-solving, and decision-making skills.
Excellent attention to detail, analytical, and technical report-writing skills.
Strong verbal and written communication skills.
Customer-focused with strong relationship management skills.

You must be legally eligible to work for a Canadian company (e.g., be a Canadian citizen, permanent resident of Canada, or possess a valid work permit) and provide a clear Criminal Background Check.

You belong here!

Voyageur Aviation Corp. is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

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