Manager, NAM Retail Planning

ARC'TERYX; Vancouver; Hybrid; CAD 108,000 - 142,000; Full time

Benefits offered by this job

Health & wellbeing

RRSP matching

Paid time off

Parental leave

Professional development

Employee discounts

Job summary

ARC’TERYX in Vancouver, BC is seeking a Manager, NAM Retail Planning to lead the bottom-up demand forecast for North America. You’ll connect Brand, Ecommerce, Merchandising, Finance, Analytics, and Retail Operations into one integrated planning process to improve forecast accuracy and business performance.

This hybrid role requires regular collaboration from the North Vancouver office 3–4 days per week and involves building forecasting models, mentoring a small team, and partnering with

Qualifications

• Bachelor’s degree or equivalent practical experience in business, finance, retail planning, operations, analytics, or a related field.
• 5–7 years of progressive experience in demand planning, forecasting, retail planning, retail operations, or related analytical roles.
• Experience developing demand forecasts, scenario models, scheduling logic, or workforce strategies in a multi-store retail environment.
• Experience leading, coaching, and developing employees.
• Analytical ability to translate data into practical labour plans and communicate with cross-functional partners.

Responsibilities

• Own the development and execution of the North America demand forecast across regional, area, and store levels.
• Translate top-down financial targets into actionable retail forecasts in partnership with Finance.
• Develop forecasting models and scenario analyses using historical data, consumer demand trends, ecommerce activity, and campaigns.
• Collaborate with Retail Operations to understand risks and opportunities affecting forecast.
• Work with Merchandising to incorporate assortment and launches into forecasts.
• Partner with Ecommerce and Brand Marketing to reflect digital demand signals in planning.
• Lead cross-functional planning discussions and establish governance and cadence.

Skills

Stakeholder management

Forecasting

Analytical thinking

Leadership

Communication

Education

Bachelor's degree or equivalent

Job description

Your Opportunity at ARC’TERYX:

As the Manager, North America Retail Planning, you will play a critical role in driving profitable growth through better planning, forecasting, and decision-making across our North America retail business. This role exists to build and lead a retail planning capability that connects Brand, Ecommerce, Merchandising, Finance, Analytics, and Retail Operations into a single demand planning process that improves forecast accuracy, operational execution, and business performance.

Reporting to the Director, Retail Capabilities, you will own the development and execution of the North America bottom-up demand forecast. While Finance owns the top-down financial targets and annual plan, you will be responsible for translating market dynamics, consumer demand, ecommerce trends, merchandising strategies, store performance, and operational inputs into actionable regional, area, and store-level forecasts.

You will partner closely with Retail Operations, Finance, Merchandising, Ecommerce, Brand Marketing, and Analytics teams to ensure forecasts accurately reflect business strategies, promotional activities, product launches, traffic patterns, and evolving consumer behaviours. Success in this role requires strong commercial acumen, exceptional stakeholder management skills, analytical rigour, and the ability to influence decisions across multiple business functions.

You will work primarily in a head-office environment, enabling leaders across the business with clear, data-driven planning insights that support growth, investment decisions, and operational execution.

This role is based in Vancouver, BC and operates in a hybrid work environment. Given the highly collaborative nature of this position, regular in-person partnership is important, with an expectation of working from the North Vancouver office approximately 3-4 days per week.

Meet Your Future Team:

The Retail Capabilities team defines how Arc’teryx plans, invests in, and delivers the systems, programs, and operating models that enable retail performance at scale. As a team, we sit at the intersection of strategy, product, and execution, translating business priorities into clear roadmaps, disciplined investment decisions, and delivered outcomes in stores.

We partner closely with Retail Operations, Technology, Finance, Merchandising, Analytics, Ecommerce, and Global teams to ensure retail capabilities are coherent, scalable, and grounded in real business needs. Our focus is on building clarity where complexity exists, driving measurable impact, and enabling the business to make better, faster decisions over time.

If you were in the Manager, North America Retail Planning role now, here are some of the core activities you would be doing:

• Owning the development and execution of the North America bottom-up demand forecast, creating accurate regional, area, and store-level sales plans

• Translating top-down financial targets into actionable retail forecasts and performance plans in partnership with Finance

• Developing forecasting models and scenario analyses using historical performance, consumer demand trends, ecommerce activity, brand campaigns, traffic patterns, conversion, seasonality, and operational inputs

• Partnering with Retail Operations leaders to understand business realities, execution risks, and opportunities impacting forecast performance

• Collaborating with Merchandising teams to incorporate assortment strategies, product launches, inventory constraints, and category opportunities into demand forecasts

• Working closely with Ecommerce and Brand Marketing teams to ensure digital demand signals, campaigns, and consumer trends are reflected in retail planning assumptions

• Partnering with Analytics teams to improve forecast accuracy, identify key business drivers, and enhance planning methodologies through data and insights

• Leading cross-functional planning discussions, aligning stakeholders on assumptions, priorities, trade-offs, risks, and opportunities

• Establishing planning governance, reporting processes, forecast accuracy metrics, and business review cadences that improve visibility, accountability, and decision making across North America retail business

• Managing and developing a small team of planners and analysts supporting forecasting, reporting, and planning activities

Here are some of the things you could be working on in the future:

Here are some of the things you could be working on in the future:

• Building a best-in-class retail planning capability that improves forecast accuracy and business performance across North America

• Developing integrated planning processes that connect Brand, Ecommerce, Merchandising, Finance, Analytics, and Retail Operations into a single demand planning framework

• Introducing machine learning and AI-enabled forecasting capabilities that improve prediction accuracy, reduce manual effort, and strengthen planning decisions

• Leveraging predictive analytics to identify emerging trends, risks, and opportunities before they impact business performance

• Supporting long-range planning activities, including growth scenarios, market expansion strategies, new store investments, and strategic initiatives

• Partnering with leadership teams to improve productivity, profitability, and guest experience through more accurate planning and decision-making

• Establishing scalable planning systems, tools, and governance processes that support future growth

• Creating and owning the single bottom-up demand forecast for North America Retail, bringing together inputs from Retail Operations, Finance, Merchandising, Ecommerce, Brand Marketing, and Analytics to create one aligned view of future demand that drives planning, investment decisions, staffing strategies, and business performance

Are you our next Manager, NAM Retail Planning?

• You have a bachelor’s degree or equivalent practical experience in business, finance, retail planning, operations, analytics, or a related field

• You have 5–7 years of progressive experience in demand planning, forecasting, retail planning, retail operations, or related analytical roles

• You have experience developing demand forecast and scenario models, scheduling logic, or workforce strategies in a multi-store retail environment

• You have experience in leading, coaching, and developing employees

• You are comfortable owning complex assumptions, defending models, and navigating pushback with clarity and confidence

• You are analytically strong and able to translate data into practical, operationally sound labour plans

• You communicate clearly with cross-functional partners and are effective operating in both strategic and execution-focused contexts

• You are proactive in identifying the root cause of issues and developing solutions

• You remain highly flexible and adaptable when faced with ambiguity

• You effectively balance autonomy and collaboration

• You inspire breakthrough thinking and continuous improvement

• You seek the best, sometimes not the easiest, solutions, with an unwavering commitment to leaving it better

• Your passion for your work is paralleled by your passion for getting outside and living it

Compensation

The salary range for this role is: CAD$108,000 - CAD$142,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay isdeterminedby your skills, experience, and level of responsibility.

We’recommitted to fair,equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance.Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health &wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing -RRSP matching and eligibility for Arc’teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibilit** y** - Paid time off, wellness time, and No Wasted Day program(dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear** **- Professional development opportunities, Arc’teryx Academies(outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals(exclusive discounted pricing on gear).

*Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution.In pursuit of better. Always.

_Commit._We set bold objectives and see them through.