Manager, Mortgage Product Policy

Manulife Financial; Waterloo; Hybrid; CAD 80,000 - 146,000; Full time

Job summary

A leading financial services company is seeking a Manager, Mortgage Product Policy, responsible for developing and implementing residential mortgage underwriting policies. The ideal candidate will have strong analytical skills and a proven track record in policy management. You will collaborate closely with various teams to ensure effective implementations and protect competitive positioning in the mortgage market.

Benefits

Flexible environment

Customizable benefits

Retirement savings plans

Paid time off program

Qualifications

• Minimum of 5 years experience in mortgage product management or policy management.
• Proven track record of developing and implementing mortgage policies.
• Expert knowledge of mortgage products and regulatory environment.

Responsibilities

• Develop and implement residential mortgage underwriting policies.
• Conduct market research and competitive analysis for mortgage products.
• Review and analyze existing policy trends to enhance performance.

Skills

Analytical skills

Communication skills

Strategic thinking

Collaborative skills

Education

Bachelor’s degree in Business, Finance, Economics or related field

Job description

Reporting to the Director, Broker Services and Mortgage Product, The Manager, Mortgage Product Policy is responsible for proposing and implementing residential mortgage underwriting policies, procedures, and guidelines. The successful candidate will stay abreast of industry trends and best practices to deliver policy enhancements that align with the Bank’s strategic objectives and regulatory requirements. This position requires a deep understanding of mortgage products, regulatory frameworks and the policy development and implementation process.

Position Responsibilities:

Policy development and implementation

• In collaboration with credit risk management, ensure the design, development and implementation of origination and servicing credit policies for Residential Mortgage Products are effective.

• Identify, evaluate, and address opportunities to enhance credit risk policies in support of new mortgage products/programs, product enhancements, portfolio performance, changes to the industry and regulatory landscape, and business operations.

• Develop proposals for policy enhancements to the residential underwriting standards

• Prepare and assess credit risk proposals and provide Senior Management with sound recommendations for changes to credit adjudication and account management policies, regulations and major business initiatives. This includes assessment of new programs/products, new pilots or pilot extension or program renewals, etc. Following up approval conditions that may be established as part of Credit Committee’s approval to ensure that the business implements required conditions.

• Work in close collaboration with technology, sales, underwriting and operations to ensure credit policies and strategies are implemented accurately, production issues are identified and fixed in a timely fashion.

Roadmap

• Create and maintain the policy roadmap for mortgage products to ensure competitive product positioning and end-to-end advisor & customer experience for the Bank’s mortgage products.

• Conduct data analysis to validate existing policy parameters and assess impact of changes. Ensure timely tracking and monitoring of policy and strategy changes.

Performance Analysis

• Review and conduct analysis of existing policy and portfolio trends to identify, promote and lead opportunities to recommend changes to enhance performance and overall customer experience.

• Review and conduct analysis of existing policy and portfolio trends to identify, promote and lead opportunities to improve client experience, optimize risk and return through the credit cycle, improve the efficiency and effectiveness of policy and procedures including streamlining, automating, and standardization; recommend changes to enhance performance and overall customer, broker and advisor experience

Market Analysis

• Conduct comprehensive market research and competitive analysis to identify trends, customer preferences and growth opportunities within the mortgage market

• Maintain in-depth knowledge of risk related federal and provincial legislation requirements and external default insurance polices, including changes in, and emerging issues related to, the competitive landscape, the Bank's regulatory environment and the potential impacts on Residential Mortgage lending products.

• Prepare regular reporting on product performance and market insights for senior management

• Benchmark mortgage policies against industry competitors

Required Qualifications:

• Bachelor’s degree, preferable in Business, Finance, Economics or a related field

• Minimum of 5 years of experience in any of the following areas: Credit adjudication/underwriting or policy management, mortgage product management in the financial services industry

• Proven track record of successfully developing and implementing mortgage policies

• Expert level knowledge of mortgage products, underwriting and the regulatory environment

• Experience in secured lending and real estate policies is preferred

Preferred Qualifications:

• Strong analytical skills and the ability to design and interpret information/data required to monitor the performance of credit portfolios are essential.

• Exceptional written and oral communication skills, including a developed ability to present to audiences of varying backgrounds and expertise

• Strategic thinker with good judgment and strong understanding of process

• Ability to work effectively in a fast-paced and dynamic environment

• Strong financial skills, solid deductive reasoning, sound judgement and creativity

• Strong skills in strategic influencing and working collaboratively with cross functional business partners, and with external vendors

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽https://www.manulifeim.com/institutional/tw/en.

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [e-mail]。

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

混合式

Salary range is expected to be between

$80,700.00 CAD - $145,260.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.