Manager, Microsoft Dynamics 365 Supply Chain Management

Ernst & Young Advisory Services Sdn Bhd; Barrie; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Manager for their Microsoft Dynamics 365 Supply Chain Management team. In this pivotal role, you will leverage your expertise to lead client engagements, analyze supply chain needs, and design tailored SCM solutions. You will collaborate with industry experts to ensure seamless integration and optimal performance of Dynamics 365 applications. This position offers the opportunity to influence digital transformation strategies, contributing to a better working world through innovative solutions. If you are passionate about technology and client success, this role is a perfect fit for you.

Benefits

Comprehensive medical coverage

Dental coverage

Defined contribution pension plan

Flexible vacation policy

Paid personal days

Support and coaching from colleagues

Learning and development opportunities

Flexible work arrangements

Qualifications

• 6-10 years of consulting experience with Dynamics 365 SCM solutions.
• Proven ability to lead workshops and deliver training sessions.

Responsibilities

• Conduct client meetings to understand supply chain processes.
• Design customized SCM solutions using Dynamics 365 SCM modules.

Skills

Microsoft Dynamics 365 SCM

Client Relationship Management

Data and Process Modeling

Communication Skills

Analytical Skills

Project Management

Education

Microsoft Certifications in Dynamics 365 SCM

Bachelor's Degree in a relevant field

Tools

Azure DevOps

Visio

Job description

Manager, Microsoft Dynamics 365 Supply Chain Management

Location: Toronto

Other locations: Primary Location Only

Date: Mar 20, 2025

Requisition ID: 1576799

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY Canada is seeking an experienced Manager to join our growing Microsoft Dynamics 365 team. Our Microsoft solutions group extends from advisory and planning, design and architecture, implementation, training, business adoption. With our extensive network of industry experts working across four service lines, EY is uniquely positioned as a leader in helping our clients capitalize on increasing customer and data-centric digital transformation strategies.

Your Key Responsibilities

• Conduct client meetings to comprehend their supply chain processes and identify requirements.
• Lead workshops and discussions to surface business and technical specifications for SCM.
• Analyze client needs to design customized SCM solutions using Dynamics 365 SCM modules.
• Formulate and present SCM solution concepts tailored to the client's specific use cases and goals.
• Collaborate with industry experts to ensure the solutions align with sector-specific requirements.
• Provide insights on Dynamics 365 SCM capabilities and constraints to guide client decisions.
• Develop integrated solutions that merge smoothly with the client's existing systems and processes.
• Configure Dynamics 365 SCM applications as per the project's unique demands.
• Liaise with technical specialists to confirm technical feasibility and performance optimization.
• Coordinate with developers for advanced customizations and integrations specific to SCM.
• Align technical solutions with the business objectives and requirements.
• Work with project managers to ensure the timely accomplishment of milestones.
• Support in project planning, allocating resources, and managing risks.
• Supervise the testing of SCM solutions to validate they meet client needs.
• Lead test scenario development and coordinate user acceptance testing.
• Create and deliver training materials and sessions for SCM end-users.
• Offer support during deployment to facilitate a smooth transition and adoption.
• Manage the deployment of the SCM solution into the client's environment.
• Aid in the transition to the new Dynamics 365 SCM system.
• Stay abreast of updates in Dynamics 365 SCM.
• Suggest and implement enhancements to client solutions.
• Collaborate with other consultants and domain experts for holistic SCM solution development.

To qualify for the role, you must have:

• 6-10 years of consulting experience, demonstrating effective deadline management.
• A track record in configuring and delivering Dynamics 365 SCM solutions.
• Involvement in leading SCM requirements workshops and training sessions.
• Current Microsoft certifications in Dynamics 365 SCM and related technologies.
• Demonstrated history of continuous learning to stay updated with Microsoft technologies and certifications.
• English proficiency and exceptional communication abilities for client interactions and documentation.
• Strong capability to analyze and understand complex SCM problems.
• Data and process modeling skills using tools like Visio.
• Experience with Azure DevOps and software development methodologies.
• Proficiency in configuring Dynamics 365 SCM to meet business needs.
• Clear documentation of functional and user requirements.
• Creation of detailed project documentation and training materials.
• Experience working with technical teams and managing cross-functional stakeholder communication.
• Client relationship management and the ability to present technical information clearly.
• Knowledge of Dynamics 365 integration with other business systems.
• Understanding of the broader Microsoft ecosystem, including Office 365 and Azure services.

Ideally you will also have:

• Work experience in a professional services environment a definite asset.
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global