Manager, Learning Tech and Effectiveness

WestJet; Calgary; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in the airline sector is seeking a Manager for Learning Technology and Effectiveness. This hybrid role, based in Calgary, offers a unique opportunity to lead a dynamic team focused on enhancing learning experiences through technology. You will be responsible for overseeing learning management systems, ensuring compliance, and fostering collaboration across teams. With a commitment to a fun and friendly culture, this position not only encourages professional growth but also offers travel privileges for you and your family. If you are a proactive leader with a passion for learning and development, this is your chance to soar in your career.

Benefits

Travel Privileges

Flexible Savings and Benefit Programs

Fun and Friendly Culture

Qualifications

• 3+ years of leadership experience in managing a team.
• 5+ years in training roles with a focus on learning technology.

Responsibilities

• Lead and develop the learning technology team in a safe training environment.
• Manage the Learning Management System and vendor relationships.

Skills

Leadership Skills

Communication Skills

Project Management

Change Management

Time Management

Organizational Skills

Relationship Building

Education

Diploma or College Degree

Tools

Learning Management Systems

Service Partner Portal

Job description

Career Opportunities: Manager, Learning Tech and Effectiveness (100024)

Requisition ID 100024 - Posted - Operations Planning & Training - Calgary, AB (YYC) - WestJet

Posting Close Date: 01/17/2025 (Please note the posting will close at 9:59pm MST)

Please note: This is a hybrid work position in Calgary, Alberta, and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration, and networking with our colleagues. Specific days in the office are agreed upon by the team.

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

The Manager, Learning Technology and Effectiveness is accountable for learning technology at WestJet including internal learning management systems and service partner learning systems. The role is responsible for the establishment and execution of a learning effectiveness framework and assessment system.

Description

• Recruit, onboard, lead, coach, performance manage, support, and develop the learning technology and effectiveness team while ensuring a safe training environment, fostering a focused, purpose-driven, and collaborative team.
• Accountable for the front-end operation of the Learning Management System.
• Responsible for ensuring accurate data and tracking pertaining to training records compliance.
• Accountable for the vendor relationship and administration of the Service Partner Portal.
• Responsible for the establishment and execution of a learning effectiveness framework.
• Investigate emerging learning technology and recommend improvements for WestJet learning technology roadmap.

Qualifications

• Proven leadership skills demonstrated with a minimum of 3 years leading a team.
• Minimum 5 years in a training role with responsibility for learning technology.
• Collaborative relationship builder who can manage internal clients and external vendors to achieve excellent results with tight restrictions.
• Professional communicator that is flexible, detail-driven, with a proactive self-starter approach and exceptional time management and organizational skills.
• Proven ability to manage multiple projects, deadlines, and initiatives to successful and timely completion.
• Project management and change management experience considered an asset.
• Diploma or college degree is considered an asset.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win.
• Travel privileges for you and your family, effective from your start date.
• Savings and Benefit programs that are flexible to meet your specific needs.

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean, and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers, and the public, as well as place WestJet's operations at risk. All roles that are identified as safety-sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.