Manager Key Account IV

Acosta Sales & Marketing; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading foodservice sales agency in Vancouver is seeking a Key Accounts Manager IV to develop and execute tailored sales strategies. The role demands extensive experience in foodservice operations and strong leadership skills to maintain relationships with key accounts. Candidates should have at least 15 years in the industry, with the ability to manage client communications effectively. This role offers a dynamic work environment within a mission-driven team.

Qualifications

• 15 years of experience with a food service brokerage agency or national manufacturers.
• Previous supervisory experience is preferable.

Responsibilities

• Design and implement customized sales strategies.
• Maintain knowledge of key distributors in the local market.
• Provide sales results to manufacturers.

Skills

Sales strategy execution

Strong communication skills

Leadership and management

Client management

Problem solving

Team collaboration

Education

High School Diploma/GED

Some College

Tools

E-Briefcase CRM System

Job description

Overview

The Key Accounts Manager IV is responsible for planning and executing a customized sales strategy for their unique segment of accounts, including, but not limited to Healthcare, Compliance, K-12, Multi-Unit, Hospitality, and College/University. This position is deeply knowledgeable in key account segment and builds and maintains close relationships with the Food Service Directors and the Chefs at all assigned operators. The Key Account Manager IV is always available to their clients, contacting them on a regular basis, participating in local functions, cutting/demonstrating products, training and educating the key personnel and always working to better understand their product needs.

Responsibilities

• Designs and implements customized sales strategies, in conjunction with the Director of Sales, aimed at their segment of key accounts
• Works closely with the entire sales force and openly discusses go to market strategies, competitive reconnaissance, successes, and challenges
• Stays up-to-date and knowledgeable about the operators in their account segment and acts as a resource and solution provider for their customers
• Maintains an in-depth knowledge of the key distributors in the local market in order to gain buy in and support to stock and sell distributors products
• Understands each of the following for their strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products
• Maintains an up-to-date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow ups, in addition to customer profile management
• Maintains and monitors stock status sheets of participating distributors with the assistance of the Distributor Account Managers; communicates any changes of usage positive or negative, as well as changes on who will distribute to the strategic account
• Provides sales results and updates to manufacturers on an as needed basis
• Maintains samples in assigned office
• Addresses client’s quality control issues and communicates the process for resolving issues. Participates in visits to key strategic accounts and has a prepared itinerary a week in advance
• Can cook food products and put menu combinations together to aid in the sale process
• Other duties as assigned

Qualifications

Education & Work Experience

• High School Diploma/GED
• Some College
• 15 years of experience with a food service brokerage agency foodservice operations management and/or national manufacturer calling on key regional accounts and/or operators
• Previous supervisory experience preferable.

Knowledge, Skills and Abilities

• Ability to execute and follow through a sales plan;
• A positive, professional, and proactive attitude;
• Strong communication skills;
• Leadership and management skills;
• Must be able to manage client request and communications;
• Must understand industry knowledge to gain trust and build deeper relationships;
• Adept at building trust and credibility;
• Planning and organizational skills;
• Must be able to manage difficult client situations with positive results;
• Works well with teams and has strong motivational skills;
• Strong problem solving and strategic planning skills;
• Using the E-Briefcase CRM System daily;
• Call Reporting in E-Briefcase CRM System;
• Must have a valid driver’s license.

Physical Abilities

• Seeing
• Ability to Travel
• Pushing/Pulling
• Carrying (specify pounds 50 )
• Lifting (specify pounds 50 )
• Listening

About Us

CORE Foodservice is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

CORE Foodservice is revolutionizing the North American foodservice industry. With over 60 offices, we are a dynamic team dedicated to navigating the evolving landscape of foodservice operations. Our mission? To seamlessly connect top-tier brands with consumers wherever they eat away from home – think ballparks, restaurants, schools and more. As the industry\'s premier foodservice sales agency, we drive demand, forge invaluable relationships, and accelerate growth across every dining destination.

At CORE Foodservice, we empower our employees to focus on what they love, fostering a culture where happy people drive remarkable outcomes. Our leaders are highly engaged, getting into the field and setting the example for pushing boundaries and innovation. Empowerment is our cornerstone; we believe in creating an environment where every voice is heard, and every idea valued. Join us in shaping the future of foodservice, where dedication and innovation meet opportunity.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR at acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Acosta, and its subsidiaries, is an Equal Opportunity Employer