Manager, Junior Product Owner
Scotiabank
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Benefits offered by this job
Job summary
Scotiabank in Toronto, Ontario seeks a Manager, Junior Product Owner to drive the development of core credit card and lending systems. You will refine backlogs, translate requirements into stories, and partner with tech, design, and QA to deliver value within sprints.
You will engage in change management, training, and communications, ensuring alignment with business goals and regulatory requirements while contributing to cost efficiencies and revenue opportunities.
Qualifications
- 5 years of lending and banking industry experience
- Strong understanding of credit cards and lending products, programs, processes, policies, regulatory and compliance requirements
- Demonstrated written and oral communication skills including preparing presentation deck
Responsibilities
- Support managing and refining the product backlog to reflect business priorities and customer feedback
- Support translating requirements into user stories and acceptance points
- Support prioritizing features, bug fixes and improvements to maximize value delivered in each sprint
- Collaborate with developers, designers and QA testers to ensure alignment
- Participate in Agile ceremonies, including sprint planning, reviews and retrospectives
- Support monitoring progress against goals and making adjustments to keep delivery on track
- Work closely with product teams to maintain product rationalization and simplification strategy
- Support the creation of channel/customer marketing communications to communicate changes
- Review and provide input into necessary documents and support technology teams during implementation
- Support training efforts and design of training programs
- Establish a two-way communication process with stakeholders to maintain support and priorities
- Schedule planning steps including change management strategy and business planning alignment
- Champion a customer-focused and strong risk culture in change management
Skills
Tools
Job description
Requisition ID: 270904
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Manager, Junior Product Owner is part of a team responsible for successful technology project implementations of retail and small business credit card products and LOCs.
The individual will work closely with the Senior Manager, Product Owner to ensure the design of the core credit card and lending system meets the needs of the business and is optimized to deliver cost efficiencies and potential revenue opportunities while driving towards the Credit Cards and Lending end state.
- Support managing and refining the product backlog to reflect business priorities and customer feedback
- Support translating requirements into user stories and acceptance points
- Support prioritizing features, bug fixes and improvements to maximize value delivered in each sprint
- Collaborate with developers, designers and QA testers to ensure alignment
- Participate in Agile ceremonies, including sprint planning, reviews and retrospectives
- Support monitoring progress against goals and making adjustments to keep delivery on track
- Work closely with the Senior Manager, Product Owner and the Credit Cards and Lending product teams to maintain product rationalization and simplification strategy.
- Support the creation of channel/customer marketing communications to communicate changes.
- Review and provide input into necessary requirement/design/testing/implementation documents and support technology teams (business
- analysis/development/testing/production support) when required to ensure successful implementation.
- Support training efforts, provide input, document requirements, and support the design and delivery of training programs as required.
- Support the tracking, monitoring and communication of progress of product specific initiatives against defined project milestones to ensure progress versus expectations.
- Establish a two-way communication process with project participants, senior management and all other product stakeholders to maintain support, negotiate priorities andensure the change initiatives stay on track.
- Support the scheduling of all planning steps including change management strategy planning and business planning/alignment.
- Support the tracking, monitoring, and communicating the progress of initiatives against defined project milestones to ensure progress versus expectations.
- Support the assessment of change impact by conducting impact analysis, assessing change readiness, and identifying key stakeholders as required in partnership with the dedicated Business Operational Readiness lead within the business line/segment/corporate function they support.
- Support the scheduling of all planning steps including change management strategy as provided by the E2E team, and business planning/alignment in collaboration with business partners.
- Support the communication efforts - i.e. the design, development, delivery and management of communications - in order to deliver a single consistent message across the organization and initiatives in partnership with the dedicated Business Operational Readiness Lead within the business line/segment/corporate function they support.
- Champions a customer focused and strong risk culture by playing a key role in the change management process through leveraging the Bank’s relationships, systems and knowledge.
- 5 years of lending and banking industry experience
- Strong understanding of credit cards and lending products, programs, processes, policies, regulatory and compliance requirements
- Understanding of financial services industry trends, issues and competitor practice
- Demonstrated written and oral communication skills including preparing presentation deck
- TSYS knowledge and experience would be a definite asset
- Prior PO, product management, marketing, strategy or experience operating in a business line is an asset
- A passionate self-starter who enjoys working in a fast paced and continuously evolving competitive environment
- An individual who can work independently and collaboratively within a team environment
- Someone with strong analytical and problem solving mind set who can work with other team members and resolve issues to develop innovative solutions to meet the needs of the business line
- An individual who is customer focused when developing requirements to a constantly evolving consumer lending market
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.
We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Job Segment: Change Management, Marketing Manager, Marketing Communications, Communications, Management, Marketing
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