Manager IT Infrastructure

About Client:
The client is a well-established and globally recognized outsourcing and technology services specialist. It has rapidly expanded its footprint and now operates a vast network of visa application centers and consular services centers in numerous countries across the world. It primarily offers services that facilitate the visa application and passport issuance process. These services include visa application processing, biometric data collection, document verification, and appointment scheduling on behalf of its clients, which often consist of governments and embassies seeking to streamline and enhance their visa and consular services. In essence, it plays a pivotal role in the global mobility landscape by providing essential administrative support and technology-driven solutions that simplify visa and consular service processes.

Salary: $80k per annum + benefits

Job Description:

• Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management including
• Windows 10, Windows 11, Group Policies, Security Compliance, Intune, SCCM/Microsoft Defender
• Experience with IT Support calls tracking and documentation
• Strong business communication skills and attention to detail, with emphasis on delivery timelines and expectation management
• Ability to handle and resolving IT issues remotely and direct client facing
• Experience in a start-up organization / project where end to end IT Scoping & implementation was executed (Infrastructure, custom developed application as well as packaged)
• Ability to assess and handle Inventory management
• Documentation skills including managing Standard Operating Procedures, Service Improvement measures.
• Experience in handling multiple IT Projects and IT Set ups
• Experience of working across multiple time zones and supporting multiple geographies will be advantageous

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com.