Manager, IT Infrastrructure

Winnipeg Airports Authority; Winnipeg; On-site; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Training & development

Employee assistance

Job summary

The Winnipeg Airports Authority is seeking a seasoned Manager, IT Infrastructure to lead the operation, deployment, and support of network, storage, compute, virtualization and hybrid-cloud environments. The role reports to the Director, IT Infrastructure and Cybersecurity and partners with IT Planning, Projects and business stakeholders.

You will supervise the IT Infrastructure team, manage budgets and vendor contracts, drive capacity planning, disaster recovery, and incident/change management,

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 10+ years of progressive IT infrastructure experience including enterprise networking, server, storage, virtualization and cloud.
• Experience leading technical teams, developing talent and performance management.
• Experience planning infrastructure initiatives and balancing project vs. operational demands.
• Strong understanding of enterprise networking and Microsoft-based infrastructure environments.
• Experience with incident, problem and change management; budgeting and vendor management.

Responsibilities

• Leads the IT Infrastructure team responsible for network, server, storage, virtualization and cloud infrastructure, including staffing and performance management.
• Directs day-to-day infrastructure activities, priorities, and resource assignments, including internal staff, vendors and consultants.
• Oversees infrastructure project intake, prioritization and resourcing with IT Planning and business stakeholders.
• Ensures technical delivery, operational readiness, and transition to ongoing support for infrastructure solutions.
• Manages capacity, performance, lifecycle planning, monitoring, backup and disaster recovery.
• Oversees incident escalation, problem management, and change management including outages, testing and rollback.
• Develops infrastructure strategy, roadmaps, architecture, standards and documentation across on-premises and cloud.
• Sets service-level expectations and KPIs; manages contracts, licenses and external service providers.
• Prepares and manages IT Infrastructure budget with monthly cost monitoring.
• Builds relationships with stakeholders and represents WAA with industry peers.
• Participates in an on-call rotation supporting a 24/7 airport environment.

Skills

Excellent communication

Enterprise networking

Microsoft-based infrastructure

Vendor management

Budgeting & cost management

Education

Bachelor's degree in Computer Science / Engineering / IT or related

Tools

Cisco networking

Microsoft Azure

AWS

VMware virtualization

Job description

Job Title: Manager, IT Infrastucture

Reports to: Director, IT Infrastructure and Cybersecurity

Number of Vacancies: 1

Closing Date: November 13, 2026

The Opportunity

Reporting to the Director, IT Infrastructure and Cybersecurity, the Manager, IT Infrastructure is accountable for the operation, deployment, and support of WAA's network, storage, compute, virtualization, and hybrid-cloud environments.

The role works closely with IT Planning and Projects and business stakeholders to plan and coordinate operational, sustainment, and project work; lead infrastructure project intake; assess priorities, requirements, dependencies, and constraints; and determine the internal and external resources required for delivery.

The Manager, IT Infrastructure, is accountable for technical delivery and transition into ongoing operational support through the IT Infrastructure team, vendors, and consultants. The role provides technical leadership, balances project demand, operational priorities and resource capacity, builds strong relationships across WAA, and exercises appropriate discretion and decision‑making authority on matters of operational importance within its scope.

Responsibilities include:

• Leads the IT Infrastructure team responsible for WAA’s network, server, storage, virtualization, and cloud infrastructure, including hiring, coaching, development, performance management, and administration of the Collective Bargaining Agreement.
• Leads day-to-day infrastructure activities, priorities, and resource assignments, and determines the appropriate use of internal staff, vendors, and consultants.
• Leads infrastructure project intake, prioritization, and resourcing, working closely with IT Planning and Projects and business stakeholders, and balances operational, sustainment, and project demands.
• Remains accountable for the technical delivery, operational readiness, documentation, and transition into ongoing support of infrastructure solutions.
• Oversees capacity, performance, lifecycle planning, monitoring, backup, and disaster recovery to ensure availability and resiliency.
• Oversees incident escalation, problem management, and change management, including outage planning, testing, and rollback.
• Develops and maintains infrastructure strategy, roadmaps, architecture, standards, and technical documentation across on-premises and cloud environments.
• Establishes service‑level expectations and KPIs, and manages vendors, contracts, licenses, and external service providers.
• Prepares and manages the IT Infrastructure budget, with ongoing monthly cost monitoring.
• Builds relationships with WAA stakeholders, tenants, and partners, provides briefings on priorities, risks, and delivery, and represents WAA with industry peers.
• Participates in an on‑call rotation supporting a 24/7 airport environment.

Selection Criteria Include:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline, or an equivalent combination of education and relevant experience.
• 10+ years of progressive experience in IT infrastructure, including enterprise networking, server, storage, virtualization, and cloud technologies.
• Previous management experience with demonstrated success leading, developing, and motivating technical teams.
• Experience planning and coordinating infrastructure initiatives, balancing project and operational demands.
• Strong understanding of enterprise networking and Microsoft-based infrastructure environments.
• Experience with incident, problem, and change management.
• Demonstrated experience managing vendors, consultants, contracts, and external service providers, plus budgeting, forecasting, and cost management experience.
• Excellent communication skills, including explaining technical concepts, risks, and recommendations to non-technical stakeholders.

Preferred:

• Experience with Cisco networking, Microsoft Azure, AWS, and VMware virtualization.
• CCNA, PMP, or other relevant technical, cloud, infrastructure, or project management certifications.
• Experience with enterprise storage, backup, disaster recovery, and infrastructure resiliency.
• Experience in an airport, transportation, critical-infrastructure, or other 24x7 operational environment.
• Experience managing in a unionized environment.

Work with us!

• Highly competitive salary
• Full Benefits package, including Health, Dental & Vision.
• DC Pension Plan
• Healthcare Spending Account to use on additional benefit expenses
• Lifestyle Spending Account to use on Wellness expenses such as health and fitness.
• Employee Assistance Program
• Supported Training & Development opportunities
• Opportunity to work with a high functioning team of professionals working on a diversified portfolio
• Proud to be named one of Manitoba’s Top Employers annually since 2011