Manager, IT Business Office

Teck Resources; Vancouver; Hybrid; CAD 147,000 - 182,000; Full time

Job summary

A leading Canadian resource company in Vancouver is seeking a Manager, IT Business Office to drive strategic planning and enhance performance management processes. The ideal candidate will possess over 10 years experience in the IT industry, and a proven ability to lead cross-functional teams. Responsibilities include vendor management, financial optimization, and collaborating with multiple stakeholders. This full-time hybrid role offers a competitive salary ranging from CAD $147,000 to $182,000 annually.

Qualifications

• Minimum 5 years' experience leading a cross-functional team.
• 10+ years in the IT industry, with commodities experience as an asset.
• Experience with vendor management and contract lifecycle.

Responsibilities

• Lead strategic planning and performance management processes.
• Collaborate across teams to help integrate technology planning.
• Build and refine a performance management system.

Skills

Leadership

Critical thinking

Interpersonal skills

Vendor management

Financial & Cost Optimization

Education

Bachelor's Degree in Engineering or Business

Tools

IT service management (ITSM)

Azure Cost Management

Job description

Location : Vancouver

Employment Type : Regular Full Time

Workplace Type : Hybrid

About our Vancouver Office

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck's Corporate Office sits in one of Canada's most culturally diverse cities.

Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck's corporate functions - all working toward Teck's purpose of providing the essential resources the world relies on.

Closing Date : August 11 2025

Role Overview

Reporting to the Director, Strategy, Planning and Performance, the Manager, IT Business Office co-ordinates strategic planning and performance management for IT and its' partners, both internal and external to Teck.

As part of Teck's Growth Strategy, the TDS team is on multi-year journey to provide technology services that support the expansion of current operations and development of new operations.

In this newly created position, you will lead, design and implement improved strategic and operational planning processes, supporting the IT leadership team and departmental teams to build robust, measurable plans. You will demonstrate a data-driven approach to empower teams to understand their performance in business terms. You will instigate processes for the collection, analysis and review of key organizational performance information, track progress, evaluate against goals, connect with collaborators, and inform future plans. You will maintain and handle relationships with critical external vendor partners, and internal partners like finance, to ensure IT teams have the vital support to complete plans.

Through outstanding leadership and a deep knowledge of planning and IT operations, you will improve TDS' planning and performance capabilities to enable TDS to deliver the services that our operations need.

Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team!

Key Responsibilities

• Be a courageous safety leader, adhering to and sponsoring safety and environmental policies and procedures as well as providing visible leadership to other areas aligned to Teck's core values such as Equity, Diversity and Inclusion.

Long-term planning

Collaborate with teams such as business relationship managers, enterprise architecture, and project management to facilitate the technology planning process on a regular cycle

Be a courageous safety leader, adhering to and sponsoring safety and environmental policies and procedures as well as providing visible leadership to other areas aligned to Teck's core values such as Equity, Diversity and Inclusion.

Ensure technology planning integrates and provides impactful results into Teck-wide planning processes such as Life of Mine (LOM) and 5Y business planning

Establish processes to review and report on delivery to plan in terms of % objectives achieved

Performance Management

Build and refine the performance management system to establish that the overall strategic direction and priorities are accurately reflected in meaningful metrics across all technology teams

Incorporate methodologies like value driver tree analysis to ensure that critically important technology metrics are aligned with business drivers

Facilitate the reporting of technology operational performance to key collaborators and senior leaders through their business liaison managers

Vendor Management

Establish and manage strategic partnerships to achieve enterprise technology strategy more effectively or efficiently

Develop and improve a vendor management office (VMO) to supervise vendor performance against contractual obligations (important metrics & SLAs) and elevate vendor performance

Work closely with the Commercial team to collaborate on the lifecycle of vendor contracts, including negotiations, renewals, and terminations

Technology Financial Management

Collaborate with finance to define priorities for improving financial transparency of tech service costs

Integrate technology planning into Teck-wide financial routines, providing results and inputs for 5Y planning, capital allocation, service fee allocations, and annual budgeting

Talent, Learning and Development

Collaborate with HR to engage technology planning in identifying future talent needs, such as increases in workforce size or evolving skills associated with new technologies

Ensure technology operation and preparation routines integrate Teck-wide HR routines, such as succession, growth and performance outcome calibrations

Leadership

Lead and manage a team of internal and contract technology professionals

Participate and facilitate strategic and operational reviews with leadership teams

Where required, mentor and / or put in place training plans, communities of practice to help improve performance and planning abilities across the workplace

Qualifications

Behavioral

Minimum 5 years' experience leading a group of experienced cross-functional professionals

Significant ability to influence at various levels and departments

Critical thinker - ability to see the big picture while handling details

Demonstrated standout colleague

Emphasizing processes and outcomes

Effective interpersonal skills, written and oral, with an ability to translate across business and technology domains

Technical

Minimum 10 years within the IT industry, experience in commodities considered an asset

Bachelor's Degree or equivalent experience in engineering and / or business

Experience in a similar cross-functional role, technical planning or IT business office, or in project portfolio or program management, preferably in an international organization

Experience of developing and running the implementation of planning, performance, and evaluation processes, and of developing metrics and results frameworks e.g., Lean, Six Sigma, Continuous Improvement

Outstanding written and analytical skills, and experience of producing reports for senior audiences that combine data and written narratives to inform decision-making

Experience in providing training or mentoring to others, especially in program or project management

Attention to detail and a high standard of work presentation that can cater to an executive level

Vendor Management : SLA tracking, partner accountability and experience with contract lifecycle management, onboarding, and scorecards

Financial & Cost Optimization Skills : Familiarity with budgeting and cost reporting. Experience with IT service management (ITSM) and ITIL. Familiarity with cloud cost management tools (e.g., Azure Cost Management, Flexera)

Pay Range : CAD $147,000 - $182,000 per year

The actual amount offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.

Why Teck

At Teck, your work matters-to the world, to our communities and to your future.

As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way . At Teck, you'll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.

Apply with us

Take the next step in your career by applying for the Manager, IT Business Office role. We review applications on a rolling basis and encourage you to apply, even if your background doesn't match every requirement. We value diversity and are committed to an inclusive, barrier-free hiring process. Reasonable accommodations are available upon request.

Requisition ID : 52457| Job Category : Technology | Employment Type : Regular Full Time | Location : Vancouver| Workplace Type : #LI - Hybrid