Manager - Investigations

RBC; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

RBC est à la recherche d'un Manager d'Investigations pour diriger des enquêtes concernant des fraudes complexes, en assurant la conformité avec les politiques de l'entreprise. Le candidat idéal dispose d'une solide expérience en enquête criminelle et saura travailler en collaboration avec divers partenaires internes et externes.

Benefits

Programme de récompenses complet incluant des bonus

Opportunités de mouvement de carrière

Ambiance de travail dynamique et collaborative

Qualifications

• Minimum 5 ans d'expérience en enquête criminelle.
• Compétences avérées en rédaction de rapports.
• Expérience en préservation des preuves.

Responsibilities

• Diriger des enquêtes complexes sur les fraudes.
• Adviser la direction sur les problèmes de fraude.
• Mettre à jour les fichiers de manière précise.

Skills

Analyse des réclamations

Compétences d'enquête

Gestion d'équipe

Évaluation des risques

Tools

Microsoft Office

Job description

Job Summary

Faire les enquêtes concernant les réclamations de l’unité Enquêtes spéciales. Analyser et documenter les demandes de règlement potentiellement frauduleuses. Diriger en assumant des responsabilités liées aux RH. Gérer et surveiller généralement le personnel de supervision, le personnel rémunéré à taux horaire ou le personnel de fonction, en plus de voir à l’établissement des directives générales destinées aux membres du personnel.

Job Description

What is the opportunity?

As Manager of Investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

What will you do?

• Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases

• Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations

• Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner

• Attend court and provide expert evidence on behalf of RBC when required

• Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness

• Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

What do you need to succeed?

Must-have

• Minimum 5 years’ experience in crime investigation/audit

• Proven interview skills; proven report writing skills

• Major investigation experience

• Experience in gathering and preserving evidence and presenting the evidence before the courts

• Skilled in all Microsoft Office computer applications

• Able to lead by example through provision of knowledge, cooperation and teamwork

Nice-to-have

• In depth knowledge of criminal law

• Knowledge of Canadian Securities Legislation / Regulations

• Knowledge of banking processes

• Experience working on the following: internal/external cyber fraud investigations, various mobile or digital payment/wallet solutions, various online 3rd party payment solution providers

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities

Job Skills

Coverage Analysis, Dealing with Disorder, Decision Making, Information Capture, Insurance Claims Investigations, Insurance Fraud Investigations, Liability Loss Control, Litigation Management, Loss Assessment, Risk Assessments

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

VANCOUVER

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-11

Application Deadline:

2025-06-26

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.