Manager, Information Technology

Collège Boréal; Elliot Lake; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading educational institution is seeking an IT Manager to oversee all technology activities across three sites. The position involves leading a team focused on continuous improvement, and ensuring robust information systems security while providing essential support and strategic planning. The ideal candidate will have a Bachelor's degree in Information Technology and significant leadership experience, particularly within a healthcare environment.

Qualifications

• Minimum of 5 years' experience in an IT leadership role, preferably in healthcare.
• Strong knowledge of Windows and Microsoft Office environments.
• Bilingualism is an asset.

Responsibilities

• Manage all IT activities, including user support and network infrastructure.
• Develop departmental policies and ensure compliance with regulations.
• Supervise and mentor the IT team, fostering professional growth.

Skills

Leadership

Project Management

Communication

Cybersecurity

Analysis

Education

Bachelor’s Degree in Information Technology

Tools

Microsoft Office 365

Meditech

Job description

KEY FUNCTION:
Manage all functions, processes and activities related to information technology activities
including systems development, business integration, programming, technical support, network
infrastructure, client server operations, user support, corporate software/hardware acquisition,
data and system security, contingency planning, SJGHEL internet and intranet sites. The
manager is responsible to lead, mentor, and develop the IT team, fostering a culture of
continuous improvement and professional growth. The manager will be leading a small team
and will provide hands on support as needed.
REPORTING:
Under the general direction of VP Finance and Corporate Services – Chief Financial Officer.
DUTIES:
1. Develop standards of performance, monitor, and supervise staff, evaluate performance, and
make recommendations on disciplinary action and performance.
2. Engage in and foster professional development of all staff and provide opportunities for
learning within budgeted resources.
3. Encourage a positive working atmosphere while maintaining goals and objectives.
4. Review, interpret, implement, and ensure departmental compliance with policies, operating
plans, and processes affecting quality improvement, risk management, legislative, and
regulatory compliance.
5. Develop and update department policies and standard operating procedures.
6. Review relevant monthly reports and financial information to ensure resources are being
appropriately consumed, evaluating and reporting on unusual variances.
7. Communicate regularly with internal and external customers to assess the level of
satisfaction with services provided and implement remedial actions necessary within
available resources.
8. Plan, coordinate and manage Information Technology (IT) across three sites (Hospital, St.
Joseph’s Manor, and The Oaks).
9. Plan, execute and finalize projects according to strict deadlines and within budget.
10. Ensure information assets are fully protected by implementing disaster recovery and backup procedures and implementing information security and control industry best practices.
11. Evaluate and report on new systems and technological developments as required.
12. Prepare budgets and maintain financial accountability for the IT department, computer
upgrades and other capital projects.
13. Maintain organizational effectiveness and efficiency by defining, delivering and supporting
strategic plans for implementing information technologies.
JOB DESCRIPTION
14. Evaluate systems functionality to ensure user needs are met.
15. Develop and execute project management plans.
16. Ensure new systems will support patient care and safety.
17. Liaise with vendors and third parties to acquire technical support outside of scope of
department.
18. Research, acquire, and retain knowledge of technological development as it pertains to the
delivery of information systems and support the organization.
19. Provide speciality and/or diagnostic assessments of system problems, secure follow-up and
maintenance agreements to ensure uninterrupted systems delivery to the organization.
20. Ensure the protection of company data and IT infrastructure from external and internal
threats by implementing robust cybersecurity measures and policies.
21. Ensure that all IT operations comply with relevant laws, regulations, and industry standards.
22. Monitor ongoing costs to remain within budget and take corrective action for adverse
financial or statistical variations.
23. Maintain knowledge of information security principles and ways to ensure confidentiality
and integrity of data.
24. Manging the IT on-call schedule and being part of the on-call rotation.
25. Perform other duties as required.
QUALIFICATIONS
EDUCATION AND TRAINING:
1. Minimum of a four (4) year Bachelor’s Degree in an Information Technology field from an
accredited post secondary institution.
EXPERIENCE:
1. Minimum of five (5) years’ recent and relevant experience working in a
leadership/supervisory role within an IT-related department, preferably within a healthcare
setting.
2. Experience in financial planning and budget execution is preferred.
3. Experience in project management is an asset.
4. Experience in Meditech software application(s) is an asset.
5. Experience with WAN, LAN, and IE networks is an asset.
KNOWLEDGE/SKILLS/ABILITIES:
1. Knowledge of, and willingness to support SJGHEL’s Mission, Vision & Values of
Compassion, Humility and Harmony, Respect, Integrity, Social Responsibility and The
Sacredness of Life.
2. Detailed knowledge of Windows Version 10 & higher as well as MS Server 2016 and
higher and most recent OS platform as standard emerges.
3. Detailed knowledge of installation and administration of Microsoft Office Suites,
Adobe Acrobat, Visio.
4. Detailed knowledge of installation and administration of Microsoft Office 365 Cloud
environment and all critical applications.
5. Ability to provide specialty and/or diagnostic assessments of system problems within
the hospital networks.
6. Ability to procure secure follow-up and maintenance agreements to ensure
JOB DESCRIPTION
uninterrupted systems delivery to the organizations.
7. Ability to lead and implement departmental risk management processes, security, and
uptime to continuously improve privacy, patient data integrity, risk management and
Cyber security initiatives.
8. Demonstrated leadership and team-building skills with an ability to manage, motivate
and develop a team.
9. Excellent verbal and written communication skills, including the ability to communicate
effectively with all members of the organization and external partners.
10. Ability to analyze data, identify trends, and make data-driven decisions.
11. Ability to adapt to changing circumstances and handle unexpected challenges with
ease.
PERSONAL SUITABILITY:
1. Ability to develop partnerships and collaborative processes across the organization.
2. Demonstrated ability to take appropriate action to resolve workplace related issues and
problems.
3. Demonstrated commitment to ongoing professional development.
4. Demonstrated professionalism in dealing with confidential and sensitive issues.
5. Demonstrated positive work record and excellent attendance record.
6. Ability to meet the physical and sensory demands of the job.
7. Ability to travel between local sites.
OTHER:
1. Bilingualism is an asset