Manager in Training - Charm Diamond Centres (Park Place)

Kaizen Lab Inc.; Lethbridge; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the jewellery retail industry is seeking a dynamic 'Manager in Training' to provide exceptional customer service and develop a team of sales associates. The ideal candidate will have a passion for jewellery, management experience, and a strong sales background. This position offers competitive compensation, including commission and industry-leading incentives, while contributing to a positive work culture as part of a family-owned and operated organization.

Benefits

Competitive compensation, including base hourly wage plus commission

Industry-leading incentives and prizes

Comprehensive employee training program

Group health and dental benefits

Employee & Family Assistance Program (EFAP)

Employee discount

Qualifications

• Previous management experience is considered an asset.
• Exceptional customer service and communication skills.
• Flexibility to work all shifts, including evenings and weekends.

Responsibilities

• Coach, train, and develop a team of sales associates.
• Control and meet store sales quotas and budgets.
• Participate in and facilitate customized training programs.

Skills

Sales Excellence

Customer Service

Team Leadership

Communication Skills

Relationship Building

Positivity

Job description

A career at Charm Diamond Centres is about celebrating the special moments in life.

We are there along the way as our customers become engaged, celebrate anniversaries, birthdays, graduations, and many more of life's milestones. These moments inspire us to make meaningful connections by providing an extraordinary personal shopping experience for each and every customer. We are honoured to help our fellow Canadians celebrate life's most special moments and turn those moments into lasting memories.

Do you want to join us in helping Canadians celebrate life's most special moments? We're growing and looking for a dynamic and passionate Manager in Trainingto join our team!

The ideal candidate must be passionate about developing and building great teams that deliver industry-leading customer service. A solid track record of successful sales and some retail management with a jewellery background would be considered an asset.

WHAT YOU'LL DO:

Some of the key responsibilities of this role are:

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Understand and strive to exceed all company sales standards
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

WHAT YOU'LL BRING:

• Previous management experience is considered an asset
• Demonstrated sales excellence
• The ability to lead and work as part of a team and promote a positive work culture
• Exceptional customer service and communication skills
• A desire to build relationships and make connections with our customers
• Positivity, integrity, and a professional appearance
• The dedication to meet performance targets in a sales-driven environment
• Flexibility to work all shifts as required, including evenings and weekends

WHAT WE OFFER:

• Competitive compensation, including a base hourly wage, plus commission
• Industry-leading incentives and prizes
• A comprehensive employee training program
• Group health and dental benefits
• Employee & Family Assistance Program (EFAP)
• Employee discount

If you are a dynamic and outgoing individual who is passionate about jewellery and meets these requirements, we would love to meet you! Please apply online with a resume & cover letter.

CJ Ltd is proudly Canadian, family-owned and operated, and a Platinum member of Canada's Best Managed Companies program. With over 85 stores across the country, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender, or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.