Manager In Training/Assistant Manager - Charm Diamond Centres (McAllister Place)

Kaizen Lab Inc.; Canada; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Base hourly wage plus guaranteed_comm1

Annual bonus

Employee training program

Health and dental benefits

EFAP

Employee discount

Job summary

Charm Diamond Centres is hiring a dynamic Manager in Training/Assistant Manager to lead and develop a high-performing sales team. You will deliver exceptional customer service while meeting store targets and budgets. The role requires flexibility to work evenings and weekends and a strong focus on team culture and training.

The ideal candidate has management experience in retail or jewellery and a passion for building relationships with customers to create memorable experiences.

Qualifications

• Proven track record of successful sales and leadership in retail.
• Exceptional customer service and communication skills.
• Ability to lead and build a positive work culture in a team.
• Willingness to work flexible shifts including evenings and weekends.

Responsibilities

• Coach, train, and develop a team of sales associates.
• Understand and strive to exceed company sales standards.
• Set goals and motivate the team to achieve results.
• Control and meet store sales quotas and budgets.
• Manage schedule and ensure proper staffing levels.
• Create extraordinary shopping experiences for customers.

Skills

Sales leadership

Customer service

Team leadership

Communication skills

Sales targets

Flexibility

Job description

A career at Charm Diamond Centres is about celebrating the special moments in life.

We are there along the way as our customers become engaged, celebrate anniversaries, birthdays, graduations, and many more of life's milestones. These moments inspire us to make meaningful connections by providing an extraordinary personal shopping experience for each and every customer. We are honoured to help our fellow Canadians celebrate life's most special moments and turn those moments into lasting memories.

Do you want to join us in helping Canadians celebrate life's most special moments? We're growing and looking for a dynamic and passionate Manager in Training/Assistant Manager to join our team!

The ideal candidate must be passionate about developing and building great teams that deliver industry-leading customer service. A solid track record of successful sales and some retail management with a jewellery background would be considered an asset.

WHAT YOU'LL DO:

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

WHAT YOU'LL BRING:

• Previous management experience is considered an asset
• Demonstrated sales excellence
• The ability to lead and work as part of a team and promote a positive work culture
• Exceptional customer service and communication skills
• A desire to build relationships and make connections with our customers
• Positivity, integrity, and a professional appearance
• The dedication to meet performance targets in a sales-driven environment
• Flexibility to work all shifts as required, including evenings and weekends

WHAT WE OFFER:

• Competitive compensation, including a base hourly wage, plus guaranteed commissions
• Industry-leading incentives, prizes, and an annual bonus based on sales levels
• A comprehensive employee training program
• Group health and dental benefits
• Employee & Family Assistance Program (EFAP)
• Employee discount

If you are a dynamic and outgoing individual who is passionate about jewellery and meets these requirements, we would love to meet you!

CJ Ltd is proudly Canadian, family-owned and operated, and a Platinum member of Canada's Best Managed Companies program. With over 85 stores across the country, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender, or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.