Assistant Manager - Charm Diamond Centres (Oshawa Centre)

Charm-Diamond-Centres; Oshawa; On-site; CAD 25,000 - 37,000; Full time

Benefits offered by this job

Base hourly wage plus guaranteed_commi

Yearly bonus based on sales levels

Training program

Health and dental benefits

EFAP

Employee discount

Job summary

Charm Diamond Centres is seeking an Assistant Manager to lead a jewellery sales team in a fast-paced retail environment. You will drive store performance through coaching, customer service excellence, and effective scheduling.

Ideal candidates bring some retail management experience, a proven sales record, and the ability to build a positive team culture. Jewellery knowledge is an asset; strong communication is essential. Apply online with resume and cover letter.

Qualifications

• Some retail management experience is an asset.
• Solid sales performance track record in a retail setting.
• Ability to lead and foster a positive team culture.
• Exceptional customer service and communication skills.

Responsibilities

• Coach, train, and develop a team of sales associates.
• Meet or exceed store sales standards and quotas.
• Set goals, motivate, and manage staffing schedules.
• Provide professional sales and service to customers and maintain displays.
• Handle in-store jewellery care and participate in training programs.
• Follow security and loss prevention procedures.

Skills

Sales leadership

Customer service

Team building

Communication

Jewellery knowledge

Job description

A career at Charm Diamond Centres is about celebrating the special moments in life.

We are there along the way as our customers become engaged, celebrate anniversaries, birthdays, graduations, and many more of life's milestones. These moments inspire us to make meaningful connections by providing an extraordinary personal shopping experience for each and every customer. We are honoured to help our fellow Canadians celebrate life's most special moments and turn those moments into lasting memories.

Do you want to join us in helping Canadians celebrate life's most special moments? We're growing and looking for a dynamic and passionate AssistantManager to join our team.

The ideal candidate must be passionate about developing and building great teams that deliver industry-leading customer service. A solid track record of successful sales and some retail management with a jewellery background is considered an asset.

WHAT YOU'LL DO:

• Coach, train, and develop a team of sales associates
• Understand and strive to exceed all company sales standards
• Set goals and motivate the team to achieve results
• Control and meet store sales quotas and budgets
• Manage schedule and ensure proper staffing levels
• Create extraordinary shopping experiences by providing professional sales and service to all customers
• Understand and strive to exceed all company sales standards
• Maintain and rearrange merchandise displays
• Handle minor in-store repairs and jewellery cleaning
• Participate in and facilitate our customized training programs
• Follow all security and loss prevention procedures

WHAT YOU'LL BRING:

• Previous management experience is considered an asset
• Demonstrated sales excellence
• The ability to lead and work as part of a team and promote a positive work culture
• Exceptional customer service and communication skills
• A desire to build relationships and make connections with our customers
• Positivity, integrity, and a professional appearance
• The dedication to meet performance targets in a sales-driven environment
• Flexibility to work all shifts as required, including evenings and weekends

WHAT WE OFFER:

• Competitive compensation, including a base hourly wage, plus guaranteed commissions
• Industry-leading incentives, prizes, and yearly bonus based on sales levels
• A comprehensive employee training program
• Group health and dental benefits
• Employee & Family Assistance Program (EFAP)
• Employee discount

The wage range for this position is $18.50 - $27.00 based on experience. Total remuneration is based on performance and includes an hourly rate and guaranteed commissions, plus a yearly bonus based on sales levels.

If you are a dynamic and outgoing individual who is passionate about jewellery and meets these requirements, we would love to meet you! Please apply online with a resume & cover letter.

CJ Ltd is proudly Canadian, family-owned and operated, and a Platinum member of Canada's Best Managed Companies program. With over 85 stores across the country, we are an equal opportunity employer and encourage individuals from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender, or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.