Manager, Human Resources Programs & Compliance

Commissionaires; Ottawa; On-site; CAD 75,000 - 95,000; Full time

Job summary

Commissionaires Ottawa is looking for a Manager, HR Programs & Compliance. This pivotal role focuses on developing and enhancing HR programs while ensuring compliance with employment legislation. Ideal candidates will bring strong HR expertise, project management skills, and a proactive approach to fostering inclusivity and accountability within the organization.

Benefits

Generous paid time off, holidays and sick days

Retirement plans with matching contributions

Employee discount programs

Social outings and holiday gatherings

Qualifications

• 5 years of experience in HR, compliance, or program management.
• Experience managing HR programs and compliance frameworks.
• Understanding of employment legislation, including ESA and AODA.

Responsibilities

• Lead design and implementation of HR and compliance programs.
• Monitor compliance metrics and maintain documentation.
• Coordinate with stakeholders to ensure delivery across departments.

Skills

Written communication

Organizational skills

Analytical thinking

Collaboration

Attention to detail

Education

Post-secondary education in Human Resources

CHRL designation preferred

Job description

Offered in: Ottawa, Northern ON, NW QC, Windsor

Hours
Full time

Job ID
25-184

Department
Human Resources

Schedule: Daytime, Monday to Friday

Are you passionate about building impactful HR programs while ensuring compliance with employment legislation? Commissionaires Ottawa is seeking an experienced and driven Manager, HR Programs & Compliance to lead our HR program portfolio, enhance compliance frameworks, and champion employee-focused initiatives.

What you will be doing…

This position plays a pivotal role at the intersection of strategic program development and organizational compliance. Reporting to the CHRO, the Manager is responsible for the design, implementation, evaluation, and continuous improvement of both employee-centric and compliance-driven HR programs. From onboarding and employee recognition to Employment Equity and AODA requirements, the Manager ensures programs are aligned with operational priorities and evolving legislative landscapes.

The ideal candidate brings both analytical rigor and creative insight to reimagine how HR programs are delivered and experienced across the organization. A strong communicator and project manager, the Manager proactively identifies risks, monitors emerging legislation, and drives timely policy updates while fostering program visibility and stakeholder engagement. This is a high-impact role that requires balancing long-term strategy with daily execution, all while supporting a culture of accountability and inclusivity.

Some of your responsibilities include…

• Lead the design, implementation, and continuous improvement of HR and compliance programs, including recognition, onboarding, awards, Employment Equity, Pay Equity, and AODA
• Coordinate with internal stakeholders to align programs with business needs and ensure consistent delivery across departments
• Monitor compliance metrics, maintain audit-ready documentation, and ensure programs are responsive to legislative and policy changes
• Develop communication tools, templates, and program materials that support clarity and awareness across the organization
• Track participation and program outcomes, using data to inform enhancements and demonstrate impact
• Maintain centralized tracking systems, reporting dashboards, and knowledge resources to support governance and transparency
• Contribute to audits, risk assessments, and special projects related to HR modernization and strategic compliance

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

What You Bring

Education & Credentials

• Post-secondary education in Human Resources, Business Administration, Industrial Relations, Legal Studies, or a related field
• CHRL designation preferred (or in progress)
• An equivalent combination of education and directly related experience may be considered

Experience

• Minimum 5 years of progressively responsible experience in HR, compliance, or program management
• Proven experience managing HR programs and compliance frameworks
• Demonstrated ability to balance structure and adaptability in a fast-paced, evolving HR environment

Knowledge

• In-depth understanding of employment legislation including the ESA, AODA, Pay Equity Act, Human Rights Code, and PIPEDA
• Demonstrated ability to interpret legislation, assess organizational impact, and lead policy updates or the creation of new policy frameworks
• Experience managing compliance programs and translating legal requirements into operational procedures
• Familiarity with HR program lifecycles and internal governance practices
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with HRIS or tracking tools

Skills & Abilities

• Exceptional written communication skills, with experience drafting policy documents, compliance summaries, and staff-facing education materials
• Strong organizational skills and attention to detail, with the ability to manage competing priorities and tight deadlines
• Sound judgment and analytical thinking when navigating complex or evolving legislative issues
• Effective collaborator who can work independently while coordinating with cross-functional teams
• Discretion and professionalism in managing confidential and sensitive information
• Adaptable and proactive with a continuous improvement mindset in compliance-driven environments
• Proficient in English; bilingualism in French is considered an asset

Other Requirements

• Must be eligible for and able to obtain and maintain a Government of Canada Secret security clearance

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest. #HumanResources #HRPrograms #Compliance #EmploymentLaw #PayEquity #AODA #DiversityAndInclusion #PolicyDevelopment #OttawaJobs #HRLeadership #EmployeeExperience #GovJobs #CommissionairesOttawa #HiringNow #CareerOpportunity #StrategicHR #CHRL