Manager, HR Reporting & Delivery

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Ready to be part of the action?

Reporting to the Director, Global HR Technology & Operations, the Manager, HR Reporting & Delivery is responsible for delivering configuration, reporting and data governance services across HR functions and projects. This role applies expertise and a customer service mentality in supporting HR functions with their configuration and reporting needs, with an emphasis on process efficiencies.

Key Accountabilities:

HRIS Configuration:

• Lead the configuration and design of Human Capital Management (HCM) modules within our HRIS, Workday.
• Partner with HR functional leads to understand business needs and gather requirements for ongoing enhancements.
• Develop and maintain configurations, business processes, notifications, and validations within the Workday modules, ensuring proper testing is completed.
• Identify opportunities to streamline business processes globally and improve self-service capabilities.

Reporting:

• Manage all reporting projects to ensure the successful delivery of workforce analytics solutions including the development of dashboards, KPIs and metrics to enhance our self-service offerings.
• Prepare materials for the presentation of people insights, trends and benchmarks to business functions, leadership and HR Centres of Excellence (COEs) to effectively communicate workforce trends.
• Collaborate with HR COEs to define functional metrics and partner with IT and related stakeholders to co-develop reporting solutions that meet end user needs.
• Ensure the delivery of all internal and external standard reporting and metrics, including ad-hoc, standard, and compliance reporting requests, and proactively identify process or configuration opportunities for streamlined reporting.
• Identify and lead change management and communication activities for the launch of analytics offerings (e.g. dashboards, custom reports or discovery boards).

Data Governance:

• Partner with HR Technology and IT to implement seamless integrations of data across HR systems.
• Lead the implementation of standard processes and controls that maintain data integrity and align with data privacy standards.
• Partner with Enterprise Data Governance teams and Internal Audit to lead HR data classification and data audit exercises.
• Coach and train HR teams to develop data literacy and analytical skills to support our self-service model.

Desired Candidate Profile:

• Post-secondary education in Human Resources, IT or a related field
• 5 years of experience supporting Workday HCM, including 3+ years of reporting and configuration (Report Writer, dashboards and calculated fields)
• Excellent analytical, critical thinking and problem-solving skills
• Strong communication, interpersonal and presentation skills with an ability to work cross-functionally in a team setting
• Exceptional customer service skills through a proactive consultative approach to deliver timely solutions that meet business requirements with a high level of professionalism
• Experience working in a fast-paced environment with the ability to prioritize and manage multiple projects
• Ability to maintain confidential and highly sensitive information with strong attention to detail to ensure privacy and integrity of data

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.