Manager, HR Operations

Natural Factors; Calgary; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Manager of HR Operations to enhance their HR systems and processes. This role involves overseeing payroll and HRIS teams, ensuring compliance with laws, and fostering a high-performance culture. The ideal candidate will have extensive HR experience, strong analytical skills, and the ability to influence across teams. Join a company that values safety, community participation, and diversity, and play a key role in shaping an inclusive workplace. If you're passionate about HR and ready to make a difference, this opportunity is for you!

Qualifications

• 10+ years of progressive HR experience with an impeccable record.
• Experience managing Canadian/US payroll is an asset.
• Strong problem-solving and strategic thinking skills.

Responsibilities

• Oversee Payroll, HRIS, and HR Operations teams.
• Ensure compliance with employment and payroll laws.
• Streamline HR processes and improve data accuracy.

Skills

HR Management

Payroll Management

Project Management

Analytical Skills

Communication Skills

Problem-Solving

Stakeholder Engagement

Time Management

Education

Bachelor’s degree in a related field

Tools

Microsoft D365

ADP Workforce Now

Job description

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres in Alberta, British Columbia, and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.

As a federal Crown corporation, Trans Mountain has over 70 years of experience delivering operational and safety excellence in crude oil transportation.

With our expanded pipeline system, Trans Mountain provides enhanced access for Canadian crude oil to world markets, adhering to Canada’s high standards within a stringent regulatory regime, fostering economic benefits, marine protection, safety, emergency management, and community and Indigenous capacity building.

Our Core Values

Safety, Integrity, Respect, and Excellence guide our actions. We are committed to doing the right thing for each other and our communities.

Reporting to the Director, Total Rewards, the Manager, HR Operations will oversee systems, processes, controls, data privacy, and records management for all workforce information. The role also leads Payroll, HRIS, and HR Operations teams.

This position is based in Calgary, working full-time in-office as per our 'Office First' policy.

Key Responsibilities

1. Establish and maintain a high-performance culture within Payroll and HR Operations, fostering collaboration and innovation.
2. Identify efficiencies and collaborate with HR and IT to implement improvements.
3. Optimize HR technology through automation and enhancements.
4. Coordinate with IT and vendors to improve HR solutions.
5. Handle escalations and coordinate issue resolution with teams.
6. Support building strong relationships with clients and provide high-level customer service.
7. Ensure operational excellence aligned with company strategies.
8. Build relationships within the team and with HR leaders to ensure value delivery.
9. Analyze workflows for improvements; ensure HR systems are efficient and accurate.
10. Advise on HR systems and operational issues; collaborate with IT leadership.
11. Ensure compliance with employment, payroll, privacy laws, and policies.
12. Oversee payroll processing, ensuring accuracy and compliance in Canada and the U.S.
13. Maintain systematic record keeping and liaise with auditors.
14. Develop and implement HR operational strategies and policies.
15. Streamline HR processes and improve data accuracy and service delivery.
16. Support change management initiatives.

Qualifications and Skills

1. Experience managing Canadian/US payroll is an asset.
2. Bachelor’s degree in a related field.
3. 10+ years of progressive HR experience with an impeccable record.
4. Over 5 years leading HR teams and managing HR Operations/HRIS.
5. Analytical with a quantitative mindset.
6. Strong problem-solving, project management, and strategic thinking skills.
7. Excellent communication and stakeholder engagement skills.
8. Ability to influence and collaborate across teams.
9. Ability to thrive in a fast-paced environment.
10. Experience with HRIS and payroll system implementation.
11. Strong interpersonal, tact, discretion, and confidentiality.
12. Positive attitude and proactive problem solver.
13. Excellent written and verbal communication skills, with an executive presence.
14. Effective time management and project delegation skills.
15. Experience with Microsoft D365 and/or ADP Workforce Now is an asset.
16. Knowledge of Canada Labour Code is an asset.

Our Culture and Benefits

We build careers that last, emphasizing determination, resilience, and innovation. We value safety, community participation, resilience, and collaboration. We prioritize inclusion, diversity, equity, and accessibility, welcoming candidates from underrepresented groups, including Indigenous Peoples, women, racialized groups, persons with disabilities, and 2SLGBTQI+ community members.