Manager, Health Services

Interlake--eastern-Rh; Beausejour; On-site; CAD 90,000 - 130,000; Full time

Job summary

The Interlake-Eastern Regional Health Authority seeks a Manager Health Services to lead inter-disciplinary teams and oversee delivery of patient/resident/client care programs. You will drive safe, efficient health services and align with clinical quality frameworks while partnering with leaders and stakeholders.

Reporting to the Director Health Services, you will shape service delivery models, monitor performance measures, and support integrated, culturally respectful care within the Home Care

Qualifications

• 3-5 years of leadership experience in patient/resident care settings.
• 5 years of direct clinical services across health care areas.
• Knowledge of regulatory acts and professional standards.
• Ability to work with diverse cultural backgrounds.
• Satisfactory criminal record and regulatory clearances.

Responsibilities

• Oversee inter-disciplinary teams delivering direct care.
• Lead service delivery to ensure safe, effective, efficient care.
• Monitor performance indicators and collaborate with stakeholders.
• Promote patient/resident/client-centered care pathways.
• Ensure compliance with clinical quality frameworks and policies.

Skills

Leadership

LEADS framework

Regulatory knowledge

Diversity communication

Driver's license

Education

Post-secondary health degree

Job description

Employer: Interlake-Eastern Regional Health Authority

Site: Interlake-Eastern Regional Health Authority - Beausejour HWY 302 Office

Department / Unit: Home Care

Job Stream: Non-Clinical

Union: Non Union

FTE: 1.00

Anticipated Shift: Days

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation.We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.

Position Summary

Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to patients/residents/clients. This position is responsible to lead and ensure delivery of safe, effective and efficient health services. Inspires and leads health services staff across the organization to embrace and adopt integrated, patient/resident/client-centered care pathways and service delivery models. Accountable to provide service-delivery focused operational management in a fiscally responsible manner, partnering closely with leadership, internal and external stakeholders to support patients/residents/clients in accessing multiculturally respectful health services. Monitors and evaluates key performance indicators and collaborates with stakeholders to ensure safe, effective and appropriate patient/resident/client care through the clinical quality framework and patient/resident/client care lens that will shape an environment for clinical and service excellence.

This position is guided by prescribed frameworks, the foundational documents of the Interlake-Eastern Regional Health Authority including the vision, mission, values and policies, available tools, models, methods and standards to support best practices from established independent organizations, and applicable legislation, regulations and standards.

Qualifications

• Post-secondary degree in a relevant health discipline from an accredited education institution.
• An equivalent combination of education and experience may be considered.
• Active member in good standing of an associated regulatory body as appropriate.
• 3 - 5 years of leadership experience in a patient/resident/client care setting including:
  • 5 years of related direct clinical services delivery across one or more assigned clinical areas of health care such as:
    • primary health, and/or community services including population health, health promotion and illness prevention for diverse populations across the human lifespan.
    • acute inpatient, specialty care and complex ambulatory settings.
    • integrating innovative community-based care modes (such as home care, primary care, etc.) to optimize healthy aging, health restoration and maintenance, and to deliver high quality care in the areas of chronic disease, palliative care, community mental health, rehabilitation and/or long-term care.
• Demonstrated leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.
• Knowledge of:
  • relevant professional regulatory requirements including standards and scope of practice for direct reports.
  • relevant legislated acts including but not limited to Personal Health Information Act, Protection of Persons in Care Act, Mental Health Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions).
  • relevant Collective Agreements.
  • working with individuals from diverse cultural, social and ethnic backgrounds.
  • regional/site/unit policies, procedures, protocols and guidelines relating to: clinical care, administrative, financial, and human resource management.
• Valid Manitoba driver’s license.
• Mental and physical ability to meet the demands of the position.
• Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset.
• Proficiency of both official languages is essential for target and designated bilingual positions.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.

Internal applicants must include a current resume with application upon change of department, site, program and or classification.

As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

The Interlake-Eastern Regional Health Authorityvalues and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection.