Manager | Health Information Management Systems

Interior Health; Kelowna; Hybrid; CAD 108,000 - 155,000; Full time

Benefits offered by this job

EAP

Training opportunities

Vacation

Insurance premiums

Extended health & dental

Municipal Pension Plan

Work-life balance

Job summary

Interior Health is seeking a Manager, Health Information Management Systems to lead clinical information systems across the organization. The role involves directing teams, shaping strategy, and collaborating with IH leadership to improve patient care through technology.

Flexible work location within the IH region, with responsibilities spanning project management, policy development, and vendor coordination. A strong background in health information systems and MEDITECH is preferred.

Qualifications

• 7+ years information systems and managerial experience, healthcare preferred.
• Bachelor degree in CS/HIS/BA or related field; equivalent combination acceptable.
• Strong leadership, communication and change management skills.

Responsibilities

• Lead health information systems projects and teams.
• Develop standards for service, performance and compliance.
• Define operational and strategic information system needs with IH leadership.
• Prepare budgets for HIM unit and related projects.
• Advise senior management on technology adoption and strategy.

Skills

Leadership

Staff development

Project management

Communication

Strategic planning

MEDITECH knowledge

Travel willingness

Team building

Financial acumen

Education

Bachelor degree in CS/HIS/BA

Tools

MEDITECH

Job description

Position Summary

Interior Health is looking for an experienced Manager, Health Information Management Systems to join our team on a permanent full-time basis.

This position offers a flexible work location from within the Interior Health region.

What we offer

• Employee & Family Assistance Program
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended health & dental coverage
• Municipal Pension Plan
• Work-life balance

Salary Range

The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461(max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

About the job

In accordance with the established vision and values of the organization, the Manager is part of the Clinical Informatics Acute and Ambulatory Systems portfolio, which is responsible for clinical and health information systems throughout Interior Health in the health areas of acute and ambulatory care. As part of the Digital Health management and leadership team, the Manager will provide management, direction and leadership in clinical and health information systems utilization, enhancement implementations, clinical process reengineering, systems analysis and application support, training, project management and continuous quality improvement of applications. The Manager, Health Information Management Systems, provides advice and counsel to Interior Health senior management and Health Service Area leadership teams concerning the application of computer technology toward implementing standards-based clinical applications.

Typical duties and responsibilities

• Recruits, hires, directs, organizes, evaluates and, when necessary, disciplines subordinate personnel; develops and implements appropriate staff development and retention plans. Determines appropriate staffing levels to provide adequate customer support.
• Develops implements and monitors standards for service and performance; evaluates and effects changes as needed to improve services, simplify workflow, and assure compliance with regulatory requirements.
• Works with Interior Health leadership teams to define operational and strategic information system needs, develop clinical information system project proposals, develop organizational priorities, and resolve complex and/or sensitive issues related to clinical information system activities.
• Develops policies, standards and procedures including project planning, change management, issue management and quality assurance/improvement activities relating to the Health Information Management unit. This includes the review and implementation of new methodologies and operational services.
• Develops tactical plans, goals, and objectives as they relate to clinical and health information systems which support the mission and goals for Interior Health. Promotes and communicates the vision and components of the Digital Health Strategic plan.
• Develops operating and capital budgets for the Health Information Management unit and for clinical and health information systems projects.
• Directs the activities of the Health Information Management unit. Provides leadership and coaching to team members.
• Develops and fosters relationships with key internal and external partners (e.g., Interior Health leadership groups, other health authorities, provincial partners, suppliers).
• Works with software vendors, and other external service providers, to negotiate contract terms and pricing, and resolve complex and/or sensitive service issues.
• Contributes to the financial objectives of Interior Health by identifying cost saving measures, generating revenue, and operating within approved budgets.
• Maintains reports and records, collects statistics and information on workload management, departmental activity, and quality improvements on a scheduled or requested basis.
• Interprets and administers collective agreements covering all bargaining unit employees; investigates and responds to routine and confidential employee issues and participates in grievance investigation and response; attends third party hearings with the representative of the employer.
• In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.
• Performs other related duties as assigned.

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases.

Qualfications

Education, Training, and Experience

• Baccalaureate degree in Computer Science, Health Information Sciences or Business Administration.
• Minimum of seven years of information systems and managerial experience in a complex business environment (preferably healthcare) including responsibility for strategic planning, development, project management and business systems analysis.
• Or an equivalent combination of experience and post‑secondary education.

Skills and Abilities

• Talent for leading people with integrity and trust.
• Experience building a team environment.
• Ability to communicate clearly and effectively at all levels of the organization both verbally and in writing.
• Demonstrated ability to foster potential of others by managing, coaching, and developing staff.
• Demonstrated ability to plan, lead, direct, and control multiple projects and project teams in a large complex implementation.
• Possess a thorough knowledge of the Interior Health clinical and business applications and a clear understanding of their importance to the role of IT in a health care environment.
• Demonstrated ability to deliver engaging, informative, well‑organized presentations.
• Demonstrated ability to function effectively in a highly dynamic, fast paced, continually changing environment.
• Knowledge of MEDITECH.
• Experience within a large and diverse health care organization an asset.
• Ability to travel.
• Physical ability to perform the duties of the position.