Manager, Growth Analytics

Equitable Group; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

Equitable Group is seeking a Manager, Growth Analytics to lead analytics strategies and high-impact projects in a fast-paced fintech environment. The role focuses on driving smarter decision-making across various departments, mentoring a team, and capitalizing on data insights for growth. This opportunity provides a chance to innovate within one of Canada's top Challenger Banks, promoting a new banking experience.

Benefits

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation policy and personal days

Annual professional development allowance

Virtual events to connect with colleagues

Qualifications

• 7–10 years of experience in analytics, data science, or business intelligence.
• Proven leadership experience with ability to mentor and drive results.
• Expert in SQL, Python and/or R; experience designing experiments.

Responsibilities

• Be the analytics thought partner for marketing and customer strategy.
• Own the design and execution of A/B tests and performance tracking.
• Inspire and guide a team of analysts with a focus on business relevance.

Skills

Leadership

SQL

Python

R

Analytical thinking

Storytelling

Education

Bachelor’s or Master’s in a quantitative field

Job description

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people acrossCanadathrough Equitable Bank,Canada'sChallenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Work

Join a challenger bank that’s rewriting the rules of Canadian banking. We’re on a mission to build smarter, more human financial experiences — and we need bold, data-driven leaders to help us get there.

As Manager, Growth Analytics, you’ll be at the forefront of our analytics strategy, building and leading high-impact projects that drive smarter decision-making across marketing, customer experience, product, and operations. This is a hands-on leadership role for someone who thrives in ambiguity, moves quickly, and isn’t afraid to challenge the status quo.

If you’re ready to apply your analytics expertise in a purpose-driven, high-growth fintech environment — and see your insights turn into action — this is your opportunity.

Strategic Analytics & Business Impact (50%)

• Be the analytics thought partner for Marketing, Customer Lifecycle Management Strategy, and Contact Centre leadership — helping shape the strategies that drive growth and retention.
• Own the design and execution of A/B tests, customer journey analysis, and performance tracking initiatives.
• Identify opportunities to automate insight generation and partner with our dashboarding leads to create scalable reporting to support proactive decision-making.
• Identify opportunities to automate insight generation and partner with our dashboarding leads to create scalable reporting to support proactive decision-making.

Advanced Analytics & Data Science Innovation (20%)

• Partner with internal data science teams and external vendors to design and deploy models that support segmentation, churn prediction, marketing optimization, and more.
• Help shape our data science roadmap — from ideation to production — and ensure solutions are business-aligned and high-impact.
• Monitor model performance, ensure alignment with compliance standards, and support model governance frameworks.

Leadership, Agility & Collaboration (30%)

• Inspire and guide a team of analysts with a focus on speed, rigor, and business relevance.
• Work cross-functionally with data engineering, BI, product, marketing, and external vendors to connect data to outcomes.
• Present complex findings to non-technical stakeholders with clarity, confidence, and impact.
• Contribute to building a data-first culture in a high-growth, startup-style environment.

Let's Talk About You!

• 7–10 years of experience in analytics, data science, or business intelligence — ideally in banking, fintech, or fast-paced tech environments.
• Proven leadership experience with the ability to mentor, prioritize, and drive team results.
• Expert in SQL, Python and/or R, with hands-on experience designing experiments and developing scalable analytics solutions.
• Experience with contact center analytics, marketing analytics, or customer lifecycle analysis is a strong plus.
• Startup mindset: fast, scrappy, resilient — with a bias for action and iteration.
• Strong storytelling skills: you can turn data into a compelling business case and influence it at the executive level.
• Bachelor’s or Master’s in a quantitative field (Math, Statistics, Computer Science, Engineering, etc.)
• Experience navigating model risk governance or regulatory frameworks (an asset but not a blocker).

What we offer [For full-time permanent roles]

Competitive discretionary bonus

Market leading RRSP match program

???? Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Annual professional development allowance and a comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond.All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!