Manager, Global Technology Governance & Control

Manulife Financial; Toronto; Hybrid; CAD 94,000 - 175,000; Full time

Job summary

A leading financial services provider in Toronto is seeking a Manager in Governance & Control to shape risk management practices. The ideal candidate has over 3 years of experience in technology risk and project management, along with strong analytical and communication skills. The role offers a hybrid work environment and competitive salary range between $94,220.00 CAD and $174,980.00 CAD.

Benefits

Health and dental benefits

Employee assistance program

Pension plan with employer matching

Paid time off including holidays and health leave

Qualifications

• 3–5+ years of experience in Technology Risk, Information Security, Operational Risk, or Audit.
• Proven track record in risk strategy execution.
• Strong grasp of risk frameworks and control standards.
• Experience working across global time zones.

Responsibilities

• Define methodology for risk and control activities.
• Analyze risk trends and recommend improvements.
• Support regulatory initiatives and remediation plans.
• Lead training and improvements in risk management.

Skills

Strategic problem solving

Project management

Analytical skills

Exceptional communication

Leadership influence

Education

University degree in Computer Science, Information Technology, Business, or related field

Tools

GRC tools (Archer preferred)

Job description

Position Responsibilities

As a Manager in Governance & Control, youll have a key role in shaping our risk management practices throughout Global Technology. Your work will be dynamic, strategic, and future-focused.

Build the Foundations: Help define the methodology and taxonomy for risk and control activities — making sure everyone speaks the same risk language.

Spot the Signals: Analyze risk trends, support initiatives, and recommend smart ways to continuously improve how we manage risk.

AI Adoption: Identify and implement AI use cases to streamline risk, control, and regulatory processes — making our work faster and smarter.

Automate with Purpose: Find opportunities to automate controls, prioritize them, and coordinate their development and rollout.

Stay Ahead of Regulations: Support regulatory initiatives by assessing current practices, identifying gaps, and driving remediation plans to completion.

Lead Communities of Practice:

• Third Party Risk Management: Own procedures, deliver training, track improvements, and report performance.
• Standard Change Management: Do the same here — keeping things consistent, clear, and continuously improving.

Keep Us on Track: Contribute to weekly and monthly reporting — scorecards, dashboards, trackers, summaries — you name it.

Be a Global Voice: Represent the team in global forums, leadership meetings, and conferences — sharing insights and shaping strategy.

Required Qualifications

We’re looking for a sharp, strategic problem solver who’s passionate about risk and ready to lead. You don’t need to check every box — but if you bring many of these qualifications and are eager to grow, we want to hear from you!

• 3–5+ years of progressive experience in Technology Risk, Information Security, Operational Risk, Business Resiliency, or Audit within a complex enterprise environment.
• Proven track record in project management, risk strategy execution, and cross-functional collaboration.
• University degree or equivalent experience in Computer Science, Information Technology, Business, or a related field.
• Hands-on experience with GRC tools (Archer preferred) and a strong grasp of risk frameworks and control standards.
• Expertise in risk methodologies, control design, and audit procedures.
• Exceptional verbal and written communications skills — you can simplify complexity and tell compelling stories with data.
• Strong analytical approach with the ability to influence decisions, solve problems creatively, and drive continuous improvement.
• Comfortable working across global time zones and navigating diverse partner environments.

Leadership & Influence: Inspire confidence, guide teams, and influence outcomes across all levels.

Stakeholder Engagement: You build trust, align priorities, and manage expectations with finesse. Accountability: You take ownership and follow through — always.

Critical Thinking: You connect dots, anticipate risks, and think several steps ahead. Strategic Problem Solving: You approach challenges with curiosity, creativity, and a clear plan.

Collaboration & Inclusion: You thrive in team environments and know how to bring people together to solve complex challenges. You bring people together and create space for diverse perspectives.

Communication: You’re a skilled presenter and facilitator, able to tailor your message to any audience.

Execution Excellence: You manage time and priorities like a pro, delivering high-quality work in fast-paced settings. Decisiveness: You make informed decisions and own the outcomes.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our distributed team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。應徵過程中如需協助，請聯絡 [e-mail]。

Referenced Salary Location Toronto, Ontario

Working Arrangement 混合式

Salary range is expected to be between $94,220.00 CAD - $174,980.00 CAD

如果你在非主要地點申請此職位，請聯絡 [e-mail] 以獲取你所在地點的薪資範圍。實際薪資將根據地區市場條件、地理位置及相關工作因素而有所不同。員工亦可參與激勵計劃並根據業務和個人表現獲得激勵獎金。

Manulife 為符合條件的員工提供各種可定制的福利，包括健康、牙科、心理健康、視力、短期與長期傷殘、壽險與意外險、收養/代孕與健康福利，以及員工/家庭援助計劃。我們還為符合條件的員工提供各種退休儲蓄計劃（包括養老金及雇主配對的全球股份計劃）及財務教育與諮詢資源。我們在加拿大的帶薪休假計劃包括節假日、年假、個人假和病假，以及法定假期。若您在美國申請此職位，請聯絡 [e-mail] 以獲取美國專屬的帶薪休假資訊。