Manager, Global Events

TrendAI; Ottawa; Hybrid; CAD 126,000 - 195,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Wellness program

401(k) match

Pet Insurance

Job summary

Trend Micro is seeking an experienced Manager, Global Events to lead the North America events portfolio. You will drive end-to-end delivery for major trade shows, executive events, and partner programmes, coordinating with sales, marketing, and leadership to deliver measurable business impact.

The role requires hands-on event management across budgets, vendors, and timelines, with extensive cross-functional collaboration and travel across North America and beyond when needed.

Qualifications

• 3–5 years of professional events experience in tech, cybersecurity, SaaS, cloud, or B2B.
• Proven experience with large trade shows and conferences such as Black Hat, RSAC, AWS re: etc.
• End-to-end event management from strategy to post-event analysis.

Responsibilities

• Lead planning and execution of major industry trade shows and conferences in North America.
• Manage end-to-end event delivery, budgeting, timing, and post-event analysis.
• Coordinate booth builds, sponsorships, speaking opportunities, meetings, and logistics.
• Collaborate with sales and marketing to drive engagement and pipeline.
• Manage relationships with venues, agencies, suppliers, and partners.
• Ensure consistent, high-quality brand experiences at major events.
• Identify opportunities to maximise sponsorships and partnerships.

Skills

Event management

Budget management

Vendor coordination

Stakeholder management

Job description

Job Description

We are looking for an experienced and highly organised Manager, Global Events to join our growing Global Events team, based in North America. This role will play a key part in delivering our global events strategy, with a particular focus on major industry trade shows and conferences across North America. The ideal candidate will have hands‑on experience managing complex, high‑profile events such as Black Hat, RSA Conference (RSAC), AWS re, NVIDIA GTC, or similar large‑scale events. Alongside major trade shows, you will support and lead a portfolio of Tier 1 internal and external events, working closely with marketing, sales, leadership, partners, customers, and external agencies to deliver impactful experiences that support business objectives. This is a hands‑on role for someone who thrives in a fast‑paced environment, is comfortable managing multiple stakeholders and suppliers, and understands how to turn an event strategy into an exceptional on‑the‑ground experience.

Location

This is a hybrid role that will be located in our Las Colinas, Texas office located at 225 E John W Carpenter Fwy #1500, Irving, TX 75062. We are also open to candidates in the Austin, TX area.

Key Responsibilities

• Lead the planning and execution of major industry trade shows and conferences across North America.
• Manage end‑to‑end event delivery, from initial planning and budgeting through to execution, measurement, and post‑event analysis.
• Coordinate all key event components including booth/stand builds, sponsorships, speaking opportunities, meeting programmes, customer experiences, hospitality, branding, signage, technology, staffing, and logistics.
• Work closely with sales and marketing teams to ensure events generate meaningful engagement, pipeline, customer relationships, and brand awareness.
• Manage relationships with event organisers, venues, production companies, agencies, suppliers, and strategic partners.
• Oversee event budgets, contracts, timelines, purchase orders, and supplier deliverables.
• Ensure a consistent and high‑quality brand experience across all major events.
• Identify opportunities to maximise event investment through sponsorships, partnerships, content, meetings, customer programmes, and experiential activations.

Tier 1 Internal & External Events

• Support the planning and delivery of Tier 1 internal and external events, including executive events, customer events, partner programmes, leadership meetings, employee experiences, and strategic corporate events.
• Work cross‑functionally with internal stakeholders to define event objectives, audiences, messaging, and success measures.
• Develop and manage detailed project plans, timelines, run‑of‑show documents, budgets, and operational checklists.
• Coordinate executive and VIP participation, ensuring a seamless experience before, during, and after each event.
• Support event strategy across the wider global events calendar, helping ensure consistency, prioritisation, and effective use of resources.

Cross‑Functional Collaboration

• Partner closely with Marketing, Sales, Communications, Product Marketing, Customer Success, technical, channel, analyst relations and our leadership team.
• Act as the primary events point of contact for assigned programmes and stakeholders.
• Collaborate with regional and global teams to ensure North American events align with the broader global events strategy.
• Share best practices, learnings, and insights across the global events organisation.

Measurement & Optimisation

• Establish and track event KPIs, including attendance, engagement, meetings, pipeline influence, customer participation, and ROI.
• Produce post‑event reporting and recommendations to improve future programmes.
• Use data and stakeholder feedback to continually optimise event strategy, investment, and execution.
• Maintain accurate event documentation and reporting across the global events portfolio.

What We’re Looking For

• 3–5 years of professional events experience, ideally within a technology, cybersecurity, SaaS, cloud, or B2B environment.
• Proven experience managing large‑scale trade shows and industry conferences, such as Black Hat, RSA Conference, AWS re, or comparable events.
• Strong end‑to‑end event management experience, from strategy and planning through to execution and post‑event analysis.
• Experience managing event budgets, vendors, agencies, contracts, timelines, and multiple workstreams simultaneously.
• Strong project management and organisational skills, with exceptional attention to detail.
• Comfortable working with senior executives, customers, partners, and cross‑functional leadership.
• Strong communication and stakeholder management skills.
• Ability to operate effectively in a fast‑paced, global environment with changing priorities and tight deadlines.
• Commercially minded, with an understanding of how events contribute to brand, customer engagement, sales, and pipeline objectives.
• Willingness to travel extensively across North America and internationally when required.

The Ideal Candidate

You are an experienced events professional who can both think strategically and roll up your sleeves to get things done.

You understand that a successful event is about much more than logistics. You know how to create experiences that bring a brand to life, engage customers and prospects, support sales teams, and deliver measurable business impact.

You are confident managing complex programmes with multiple stakeholders, are calm under pressure, and have a strong eye for detail. You are equally comfortable developing an event plan in advance of a programme and solving an unexpected issue on the show floor.

Most importantly, you are collaborative, commercially aware, proactive, and passionate about delivering best‑in‑class events.

Success Will Mean

• Major North American trade shows are delivered flawlessly and consistently to a high standard.
• Tier 1 internal and external events deliver against clear business and engagement objectives.
• Sales, marketing, leadership, customers, and partners have an exceptional event experience.
• Event budgets and resources are managed effectively.
• Events demonstrate measurable impact and ROI.
• The North American events programme becomes an integral part of the wider global events strategy.
• Best practices and learnings are shared across the global events team.

What We Offer You

You’re important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Here some of the top‑rated benefits that employees enjoy today:

• Comprehensive health benefits and paid time off package
• Pre‑partum, maternity, parental, medical leave and adoption assistance
• Mental Health Wellness Program & Annual Wellness Incentive
• 401(k) with company match
• Pet Insurance
• Collaborative and innovative culture

We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences.

Be Passionate. Be Innovative. Be a Trender.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment‑based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment‑based visa.

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.