Manager, Global Data Governance

Manulife John Hancock; Toronto; Hybrid; CAD 129,000 - 179,000; Full time

Benefits offered by this job

Health & dental

Mental health support

Disability & life insurance

Wellness programs

Employee assistance plans

Pension & company share plan

Paid time off

Job summary

Manulife John Hancock is seeking a Manager, Global Data Governance to collaborate with business stakeholders and deliver moderate-scope analyses that support day-to-day decisions. You will own governance policy implementation, guide KPI interpretation, and monitor governance metrics, with an emphasis on AI readiness and regulatory alignment.

The role emphasizes cross-functional partnership, executive updates, and a flexible, inclusive work environment as part of a global team.

Qualifications

• Bachelor's degree in quantitative, business, management or related disciplines.
• 3+ years of experience in data governance.
• Strong knowledge of data governance, data catalogue and metadata management concepts.
• Experience supporting AI readiness initiatives.
• Strong written and verbal communication skills.

Responsibilities

• Own and support implementation of Global Data Governance policies, standards and frameworks.
• Partner with segment data governance leadership to evolve policies in response to regulatory needs.
• Provide guidance on standards adoption, compliance monitoring, and KPI interpretation.
• Monitor data governance metrics, risks and remediation support.
• Prepare and deliver executive-ready updates for senior leadership.

Skills

Data governance

Regulatory compliance

Stakeholder communication

AI readiness

Verbal communication

Education

Bachelor's degree in quantitative/business/management

Tools

BI tools

SQL queries

AI in cloud environments

Job description

The Manager, Global Data Governance actively work with stakeholders from business domain, understand their requirements and proactively perform descriptive & diagnostic analytics support directly to domain stakeholders to provide insights supporting day-to-day decision making. They will own and deliver analysis of moderate scope and manages assigned tasks on more complex projects.

Position Responsibilities:

• Own and support the implementation of Global Data Governance policies, standards, and frameworks across all segments
• Partner with segment data governance leadership to maintain, update, and evolve policies and standards in response to regulatory and business needs
• Provide direction and guidance to segment data governance teams on standards adoption, compliance monitoring, and KPI interpretation
• Monitor data governance metrics and KPIs, including progress tracking, risk identification, and remediation support
• Prepare and deliver executive-ready updates for senior leadership on governance adoption, gaps, and recommendations

Required Qualifications:

• Bachelor's degree in a quantitative, business, management or related disciplines
• 3+ years of applicable experience in data governance related discipline
• Strong working knowledge of data governance, data catalogue, and metadata management concepts and tools.
• Experience supporting initiatives related to AI readiness
• Strong written and verbal communication skill

Preferred Qualifications:

• Experience with data visualization and BI tools
• Ability to write and execute SQL queries to support analysis, validation, or governance reporting
• Familiarity with AI model building in cloud environment

When you join our team:

We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between $129,400.00 CAD - $179,400.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.