Manager, Global Compliance Operations

Sun Life; Waterloo; On-site; CAD 78,000 - 128,000; Full time

Job summary

Sun Life is seeking a Manager, Global Compliance Operations to enhance compliance governance and policy management. This role requires strong analytical skills and a minimum of 5 years in compliance or risk management, offering opportunities to lead cross-enterprise initiatives and engage with senior leaders.

Benefits

Career development opportunities

Inclusive and respectful work environment

Recognition as a top workplace

Flexible work options

Qualifications

• Minimum of 5 years of progressive experience in compliance, risk management, or governance.
• Knowledge of key regulators and regulatory requirements in financial services.
• Experience with expense management and budget development.

Responsibilities

• Establish and enhance compliance policy management processes.
• Support compliance function's strategic planning and expense management.
• Coordinate compliance initiatives across second line of defence functions.

Skills

Analytical thinking

Process design

Interpersonal skills

Communication

Change management

Education

University education or equivalent experience

Job description

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You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Manager, Global Compliance Operations is a key contributor to Sun Life’s compliance governance function as well as Sun Life’s policy management program. This role is responsible for supporting the AVP, Global Compliance Operations (GCO) in their mandate. This includes having a strong understanding of the interconnected components of the compliance function in order to coordinate and support the strategic planning activities of the compliance leadership team. The role will also play a pivotal role in the management and maintenance of Sun Life’s Compliance Risk Management Framework (CRMF) and Policy on Policy Governance (PoPG).

The Manager will support the planning, management and tracking of expenses and budgets, group level strategic priorities as well as the ongoing maintenance of the CRMF and PoPG, which enables the enterprise to achieve key objectives and make informed business decisions, while meeting regulatory, Client, and Board expectations. This role is an opportunity for a compliance professional with strong analytical and process design skills to gain exposure to leaders in a cross-enterprise function as well as the workings of the second lines of defence. The manager will lead and coordinate on compliance initiatives while interacting with leaders and subject matter experts.

What will you do?

• Establish and enhance processes and practices related to compliance policy management as well as governance activities in relation to Sun Life’s Policy on Policy Governance.
• Support and facilitate the development of the compliance function’s short and medium-term (1-3yrs) plans, working with compliance leaders (AVP+) on tracking priorities and supporting AVP, GCO in expense management activities.
• Review and provide effective challenge on compliance and risk management related activities, documents (including policies) and reports.
• Coordinate on integration initiatives across second line of defence functions (risk management and compliance).
• Draft compliance risk governing documents, presentations and reports.
• As required, support various initiatives and special projects across the compliance function.

What do you need to succeed?

• Self-motivated and independent.
• University education or equivalent experience.
• Minimum of 5 years of progressive experience in compliance, risk management, finance, governance or other relevant experience in the financial services industry.
• Knowledge of key regulators and regulatory requirements applicable to financial services across the globe, especially in jurisdictions where Sun Life operates in.
• Demonstrated experience and knowledge of compliance risk management and their components and linkages.
• Experience and knowledge of policy governance, policy development and policy management at both enterprise and local levels.
• Experience with expense management and budget development.
• Strategic thinker, able see the big picture, and identify opportunities to support the development of strategic plans.
• Change champion, experienced in organizational and process change management.
• Excellent written communication skills, able to clearly communicate complex concepts in a simple and effective manner.
• Strong technology skills - demonstrated ability to adopt and leverage new transformative technologies.
• Strong interpersonal skills, able to influence stakeholders and ability to navigate a large complex matrixed global organization.
• Takes responsibility for maintaining and developing knowledge and skills.
• Analytical thinker with strong conceptual and problem-solving skills.

Preferred skills?

• Ability to work effectively with persons at all levels in the organization.
• Strong verbal, presentation, and teamwork skills.
• Demonstrates ability to “think outside the box” to solve organizational and process related problems.
• Able to excel in ambiguity – thriving in a growing and evolving area.
• Knowledge and experience in accounting, strategy development, and asset management compliance would be seen as an asset

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential
• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
• We’re honored to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work Canada
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [e-mail].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

78,000/78 000 - 128,000/128 000

Job Category:

Compliance

Posting End Date:

01/06/2025