Manager, Global Benefits

Ryan; Mississauga; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading company in the benefits administration domain seeks a Benefits Manager to oversee employee benefit programs and ensure compliance with regulations. The ideal candidate will demonstrate excellent communication and problem-solving skills, with a strong focus on creating positive employee experiences. With opportunities for hybrid and remote work, this role promises to be rewarding in a collaborative environment.

Benefits

Hybrid and Remote Work Options

Generous Personal Time Off (PTO) Benefits

Up to 20 Weeks of Parental Leave Top-up

Monthly Gym Membership OR Gym Equipment Reimbursement

Health and Dental Benefit Eligibility Effective Day One

RRSP with Employer Match

Tuition Reimbursement After One Year of Service

Qualifications

• 5-7 years of experience in benefits administration in a global environment required.
• Strong problem-solving and communication skills are essential.
• Advanced knowledge of Microsoft Office applications is necessary.

Responsibilities

• Administers employee benefits programs including healthcare, life, and retirement plans.
• Handles employee benefit inquiries, complaints, and escalations efficiently.
• Develops and publishes employee communication and hosts education sessions.

Skills

Communication

Problem-Solving

Customer Service Orientation

Education

Bachelor’s degree in Human Resources

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Workday

Job description

Why Ryan?

• Hybrid and Remote Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• Up to 20 Weeks of Parental Leave Top-up (Adoption Included

• Monthly Gym Membership OR Gym Equipment Reimbursement

• Health and Dental Benefit Eligibility Effective Day One

• RRSP with Employer Match

• Tuition Reimbursement After One Year of Service

The Benefits Manager (“Manager”) is a highly visible hands-on position responsible for the successful execution and management of employee benefit and retirement plans and procedures in a global environment, delivering on the Ryan Key Results. The Manager is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. This position works closely with the People Group Leadership, Legal, Finance and Marketing functions, as well as develops and manages key vendor relationships. The ideal candidate will have exceptional communication and problem-solving skills with a strength and passion for helping people. The successful candidate will be a quick-learner and able to collaborate cross-functionally to ensure the streamlined, successful administration of all benefits. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Administers various employee benefits programs in Canada including healthcare, life, disability, retirement plans, health spending accounts, employee assistance programs, health club subsidies, adoption assistance, paid time off and leave of absence programs.

Client:

• Works with employees, vendors, and brokers to handle benefit inquiries, complaints, and issues to ensure quick, equitable, and courteous resolution. Manages escalated issues.

Value:

• Evaluates and compares existing Firm benefits with competitors and best practices by analyzing other plans, surveys, and other sources of information. Analyzes results of surveys and develops specific recommendations for review by management.
• Develops and publishes ongoing employee communication, and prepares and hosts regular employee education sessions. Ensures that the benefit materials are current and up-to-date for all locations. Reviews plan documents and materials to ensure appropriate provisions and coverage.
• Supports the coordination and execution of annual plan renewals and enrollments, including the evaluation of proposals, the modification of benefit materials, the coordination of enrollment meetings, and the transmission of enrollment data to vendors.
• Oversees the administration of all leaves of absences and associated short- and long-term disability claims.
• Supports the Firm’s retirement plan administration.
• Administers the benefits and absence management module in the HRIS system.
• Keeps apprised of applicable benefit laws and regulations in order to ensure Company compliance.
• Exemplifies customer service orientation and effective verbal and written communication skills.
• Participates on committees, special projects, and seeks additional responsibilities.
• Performs other duties as assigned.

Education and Experience:

Bachelor’s degree in Human Resources or related field or equivalent combination of education and experience required with at least five to seven years of progressively responsible experience in benefits administration in a global environment.

Computer Skills:

To perform this job successfully, an individual must have advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet navigation and research. Workday experience preferred.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

May requires supervisory responsibilities, including managing projects and making sound business decisions while representing the Firm.

Equal Opportunity Employer: disability/veteran