Manager Front End (R)

Jace Holdings Ltd.; Owen Sound; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Front End Manager who will lead a dynamic team to enhance customer loyalty and drive sales. This role involves coaching staff, managing budgets, and ensuring compliance with safety and operational standards. The ideal candidate will possess strong leadership skills and a passion for customer service, contributing to a vibrant store environment. Join a company recognized among Canada’s top employers, where your contributions will make a significant impact on the community and your career growth!

Qualifications

• Minimum 18 months of retail store experience, front-end department experience preferred.
• Full knowledge of total store and department operations.

Responsibilities

• Coach and develop department staff to foster customer loyalty.
• Manage budgets, labour costs, and inventory control.

Skills

Retail Management

Customer Service

Budget Management

Communication Skills

Team Leadership

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Job Title: Manager Front End (R)
Requisition ID: 189219
Career Group: Store Management
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Owen Sound
Location: 4014 Owen Sound FreshCo
Postal Code: N4K 0E2

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Looking for an exciting and fulfilling place to work? You've come to the right place!

We love working with ambitious people who love food as much as we do. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life.

Launched in 2010, FreshCo's commitment to delivering top quality products with lower prices and superior service to customers makes FreshCo stores a great place to work. Today, FreshCo and its franchise partners proudly operate 142 stores across Alberta, Ontario, Manitoba, Saskatchewan, and British Columbia.

Ready to Make an impact?

The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Here’s where you’ll be focusing:

• Create a coaching and development culture for all store employees that embraces a passion for food
• Demonstrate outstanding leadership while serving as a role model
• Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
• Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered to by employees
• Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
• Maintain a thorough understanding of all relevant company programs and attend training as required
• Balance cash office according to company policies and procedures
• Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

Personal/ Professional Development

• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

• Act as the employer of choice by actively supporting an environment of employee engagement
• Initiate, support, participate and lead community and charitable events and activities.

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required
  

What you have to offer:

• Minimum 18 months of retail store experience, front-end department experience preferred
• High School Diploma
• Full knowledge of total store and department operations
• Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
• Proficiency in Microsoft Office Suite
• Above average communication skills (oral and written)
• Ability to work independently in a fast-paced environment

FreshCo. and its franchise partners offer teammates competitive total compensation packages that will vary by role, location, and store ownership. Some websites share job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Provider

Description

Enabled

SAP as service provider

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data centre
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor