Manager, Fraud Investigations, Payment Threat Intelligence-R-245311

Mastercard; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading company in digital payments is seeking a Manager for Fraud Investigations in Toronto. This pivotal role requires expertise in payment fraud, operational intelligence, and effective communication to enhance cybersecurity measures. You will lead investigations into fraud trends and develop counter-strategies to protect payment systems, collaborating with stakeholders to create actionable intelligence.

Qualifications

• Strong expertise in payment card fraud and the fraud landscape.
• Experience in analyzing large datasets for fraud prevention.
• Proven leadership in cybersecurity and fraud prevention.

Responsibilities

• Conduct in-depth investigations into emerging fraud trends.
• Develop business cases to enhance fraud detection strategies.
• Collaborate with Law Enforcement and key partners on threats.

Skills

Payment card fraud

Operational intelligence

Communication

Leadership

Education

Fraud and/or cybersecurity certification

Tools

Microsoft Office Suite

Job description

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Overview

Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry.

About The Role

Mastercard is using global threat intelligence to secure today’s digital economy – in the payment ecosystem and beyond. The Product Manager will develop and manage new payment threat intelligence solutions that support the Card & Payment Ecosystem Security product function. This role is pivotal in shaping the future of payment security by leveraging investigative expertise, operational intelligence, and a deep understanding of the payment card fraud and scam landscape to protect payment processing systems.

• Conduct in-depth investigations into emerging fraud trends, leveraging operational intelligence to inform product strategies and identify key vulnerabilities in payment ecosystems.
• Research the evolving fraud and scam landscape, continuously updating product strategies to counter new and emerging cyber-enabled fraud risks.
• Develop and present business cases based on your research involving the latest threats, fraud trends, and market needs, ensuring alignment with the broader payment security strategy.
• Lead efforts to integrate subject matter expertise in transaction datasets into product development, enhancing fraud detection and mitigation strategies.
• Present complex findings and strategies to internal stakeholders and external partners, tailoring content to diverse audiences, from technical experts to business leaders.
• Collaborate with Law Enforcement (LE) and other key partners to understand the broader threat landscape and contribute to the development of actionable intelligence.

All About You

• Strong expertise in payment card fraud, including deep knowledge of the fraud and scam landscape and proven ability to conduct thorough investigations.
• Operational intelligence experience, with the ability to analyze large datasets and provide actionable insights for fraud prevention and mitigation.
• Proven leadership in supporting intelligence services from initial concept through to market launch, with a focus on innovation and success in the cybersecurity and fraud prevention space.
• Comfortable presenting complex topics to diverse audiences, with the ability to communicate technical concepts to non-technical stakeholders.
• Strong leadership and communication skills, with the ability to influence and drive alignment across cross-functional teams.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) to create reports, presentations, and analyses.
• Experience working with fraud-related data, including authentication, authorization, clearing, and chargeback data.
• A fraud and / or cybersecurity certification is preferred.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [emailprotected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

R-245311

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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