Manager, Fraud Investigations

Koho Financial Inc; Canada; Remote; CAD 70,000 - 110,000; Full time

Job summary

An innovative financial technology firm is seeking a Manager of Fraud Investigations to lead a dynamic team in safeguarding against fraud. This role involves mentoring investigators, refining operational processes, and diving into complex cases when needed. The ideal candidate will possess extensive experience in fraud investigation, strong analytical skills, and a passion for data-driven decision-making. With a remote-first culture and a commitment to employee well-being, this opportunity offers a chance to make a significant impact while enjoying a balanced work-life environment. Join a company recognized for its inclusive culture and dedication to personal growth.

Benefits

Company-wide summer wellness days

Winter holiday closure

Personal days

Wellness spending account

Maternity & parental leave top-up

Home office setup budget

Access to performance coach

Annual training budget

Employee equity program

Qualifications

• 7+ years of experience in fraud or financial crime investigation.
• 3+ years of people management experience with a focus on team motivation.

Responsibilities

• Lead a team of investigators to enhance fraud prevention efforts.
• Mentor team members and manage complex investigations.
• Craft reports detailing fraud prevention successes.

Skills

Fraud Investigation

People Management

Analytical Skills

Problem Solving

Metrics and Reporting

Advanced Excel

SQL Proficiency

Fluent French

Education

Industry Designations (CFE, CAMS, CFA, CFCS)

Job description

About KOHO

KOHO’s purpose is to empower Canadians to build a great financial foundation with products that are radically transparent and easy to manage. We first launched in 2017, and we have since built a community of over 1.5 million users. Leading investors around the globe believe in our vision, and we’ve successfully raised over $320M to make our vision a reality.

Discover our culture hereand get the inside scoop from our teamhere!

About the Role

We're on the hunt for a Manager of Fraud Investigations. Reporting to the Senior Manager of Identity Fraud, you'll be the strategic mind coordinating our defense against bad actors while developing a team of talented investigators.

What You'll Do

• Lead a team of 4 dynamic investigators, inspiring them to reach their full fraud-fighting potential

• Prioritization and coordination of the team's workload

• Architect and refine processes that keep our operations running smoothly in an ever-changing landscape

• Mentor the team members, helping them level up their skills and advance their careers

• Dive into complex investigations when your expertise is needed

• Craft insightful reports that tell the story of our fraud prevention successes

• Serve as the calm in the storm when tough situations need escalation

What You'll Bring

• Fluent French skills would be magnifique (but not required)

• 7+ years of experience in fraud or financial crime investigation

• 3+ years of people management experience, with the ability to inspire and motivate

• An analytical mind with exceptional problem-solving abilities

• A natural affinity for metrics and reporting, translating data into actionable insights

• Advanced Excel skills

• Bonus points for SQL proficiency

• Industry designations that show your commitment to the craft (CFE, CAMS, CFA, CFCS)

What's In It For You?

We invest time and resources into making sure KOHO is as good as the people we hire. Here are some of the reasons we attract the best people:

️ Balance Your Life - Company-wide summer wellness days, winter holiday closure, personal days, a wellness spending account, and maternity & parental leave top-up

Remote First - Work from anywhere in Canada with a budget to set up your home office

Level Up - Access to an in-house certified performance coach and an annual training budget

The KOHO Culture - We have won 7 "Great Place to Work " awards since 2019

Be an Owner - Every KOHO employee gets a generous amount of equity with a 10 year exercise window

The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact [e-mail] and the People and Culture team will be happy to help.

AI Disclosure: KOHO uses artificial intelligence (AI) in certain aspects of its recruitment process to screen, assess, or select applicants. For any questions or concerns, please contact us at [e-mail].

Note: this posting is for an existing vacancy that we are seeking to fill.

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