Manager, Fraud Analytics

Tangerine; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player in banking is seeking a Manager of Fraud Analytics to enhance fraud mitigation strategies across various lending products. In this pivotal role, you will leverage advanced analytics and coding skills to develop and execute fraud strategies, ensuring compliance with regulations while fostering a customer-focused culture. Join a dynamic team that values innovation and community involvement, where your contributions will make a significant impact on the organization and its clients. If you are passionate about analytics and risk management, this is an exciting opportunity to advance your career in a supportive and inclusive environment.

Qualifications

• 3+ years of analytical experience in Fraud Analytics or Risk Management.
• Strong coding skills with SQL and Python for large data manipulation.

Responsibilities

• Develop and monitor fraud strategies for lending products using analytics.
• Utilize data mining tools to minimize fraud losses while maintaining customer experience.

Skills

Analytical Skills

SQL

Python

Data Mining

Fraud Analytics

Risk Management

Communication Skills

Education

University Degree in Statistics

University Degree in Mathematics

University Degree in Computer Science

Tools

PRM or similar fraud platforms

Job description

Join to apply for the Manager, Fraud Analytics role at Tangerine

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning client service. Our employees are motivated by a shared goal: to help Canadians live better lives. We value community involvement and fostering an inclusive, engaging workplace culture rooted in our Orange values.

As the Manager, Fraud Analytics, you will contribute to the success of the Fraud Management Group in Canada by executing strategic initiatives aligned with business goals. You will ensure compliance with regulations and internal policies while applying advanced analytics to enhance fraud mitigation across various products, including Credit Cards, Unsecured Lending, and Mortgages.

What You Will Do In This Role

1. Champion a customer-focused culture to deepen client relationships and leverage broader bank resources.
2. Develop, execute, and monitor fraud strategies for lending products using analytics.
3. Report on the performance of fraud strategies and identify areas for improvement.
4. Maintain performance reports and assess trends impacting the business.
5. Identify opportunities for risk mitigation aligned with operational goals.
6. Escalate fraud risks exceeding risk appetite thresholds.
7. Utilize data mining tools (Python or R) to formulate strategies minimizing fraud losses while maintaining customer experience.
8. Lead and participate in new initiatives and projects within the Fraud Management Group.
9. Collaborate with IT partners and vendors on requirements and solutions.
10. Consider the bank’s risk appetite in daily activities and decisions.

What We're Looking For

1. A university degree in statistics, mathematics, or computer science.
2. 3+ years of analytical experience, preferably in Fraud Analytics or Risk Management.
3. Strong coding skills with SQL and Python, and experience with large data manipulation.
4. Experience with PRM or similar fraud platforms is a plus.
5. Knowledge of the payment industry and processing platforms is desirable.
6. Excellent prioritization, planning, analytical, and communication skills.
7. Self-motivated, energetic, results-oriented, and committed to adding value.

Location: Toronto, Ontario, Canada

We are committed to an inclusive environment and accessible recruitment processes. Please inform us if accommodations are needed during the recruitment process.