Manager, Franchise Performance, TH, Canada East

Restaurant Brands International Inc; New Brunswick; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the quick service restaurant sector is seeking a Manager, Franchise Performance. This role involves consulting and collaborating with restaurant owners to enhance operational and financial performance, ensuring adherence to business standards. The ideal candidate will possess strong analytical skills, business acumen, and a degree in business or hospitality. Flexibility and willingness to travel are essential.

Benefits

Short- and long-term disability

Employee Assistance Program

Discounted Gym Memberships

Qualifications

• 3+ years’ operational experience with P&L responsibility.
• Multi-unit experience in a national franchise business.

Responsibilities

• Acts as a business consultant and coach to Owners and Managers.
• Reviews financial reports and develops solutions to improve performance.
• Ensures successful implementation of new initiatives.

Skills

Business Development

Financial Acumen

Communication

Relationship Building

Analytical Skills

Education

University degree in business

Degree in hospitality

Job description

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Our Opportunity :

Restaurant Brands International is looking for a Manager, Franchise Performance to join our team based in the Durham region and Barrie. Reporting to the Area Franchise Lead, the Manager, Franchise Performance (MFP) is a key partner and consultant for our Restaurants. The MFP reviews and analyzes Restaurant operating, financial, and business information and works collaboratively with Owners and Managers to improve overall results in these areas while ensuring Restaurants meet business and operating standards and guidelines. The MFP is the primary communication link between TDL and the Restaurant Owners and Managers within his / her district.

Roles and Responsibilities :

• Acts as a business consultant and coach to Owners and Managers on all aspects of their restaurants (business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty)
• Reviews all Restaurant Operating reports and audits, analyzes the information and determines appropriate solutions in collaboration with Owners and Managers
• Reviews Restaurants’ financial, business and operating performance, finds opportunities to improve performance, and works collaboratively with Owners and Managers to develop solutions to strengthen performance
• Conducts regular financial (P&L, Balance Sheet) reviews with Owners and Managers
• Ensures all new initiatives ( product launches, technology initiatives, process improvements, marketing and promotional programs and openings and renovations) are well implemented in order to support sales growth
• Is a Tim Hortons Brand / Business Ambassador at all time

Required Qualifications and Skills :

• 3+ years’ operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business
• University degree in business, hospitality or a related field
• Strong business and financial acumen and business development capabilities
• Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals
• Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues
• Ability to communicate clearly and effectively in different forms and with different audiences
• Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
• Valid driver's license and driving record within provincial guidelines.

Benefits :

• Hybrid
• Short- and long-term disability
• Employee Assistance Program
• Discounted Gym Memberships

TimHortons

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Manager Franchise Th • New Brunswick, Canada