Manager, Forensics Technology Support

KPMG Canada; Prince George; On-site; CAD 86,000 - 129,000; Full time

Job summary

Join a forward-thinking company as a Manager of Forensics Technology Support, where you'll lead a dedicated team in delivering top-notch technology support services. This role emphasizes continuous learning and improvement, allowing you to manage critical infrastructure technologies within a dynamic environment. You'll oversee both virtual and physical servers, ensuring compliance with ITIL processes, while also engaging in strategic initiatives to enhance operations. If you're passionate about technology and leadership, this is an exciting opportunity to make a significant impact in the forensics field.

Benefits

Comprehensive Total Rewards program

Inclusive workplace adjustments

Professional development opportunities

Qualifications

• 5 to 7 years of IT experience in system implementation and management.
• Relevant certifications in Azure and networking technologies.

Responsibilities

• Manage technology support services, focusing on Azure environments.
• Recruit and support team members, fostering continuous learning.

Skills

IT experience

Leadership skills

Azure cloud technology

Networking technologies

Communication skills

Education

University or college degree

Relevant certifications

Tools

Nuix

Relativity-One

Relativity

Cisco

Palo Alto

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Manager of Forensics Technology Support is a key technical resource responsible for managing the team of System/Network Admins to support various infrastructure technologies within KPMG's forensics group. This individual is part of a nationwide team focused on ongoing support and new deployments of KPMG’s IT infrastructure.

What You Will Do

• Recruit, coach, and support the skills development of team members, fostering a culture of continuous learning and improvement.
• Manage the delivery of technology support services, including oversight of virtual and physical servers, cloud services, and applications, with a focus on Azure environments.
• Work with forensic applications such as Nuix, Relativity-One, and Relativity.
• Manage relationships with partners and the business to understand their needs and align technology solutions accordingly.
• Ensure team compliance with ITIL-based Incident, Problem, and Change Management processes.
• Lead internal projects for environment upgrades.
• Participate in strategic initiatives and improvements within the Technology Support and Operations department.
• Provide status updates and operational reports to senior management, highlighting achievements and areas for improvement.
• Coordinate resources for non-project implementations or upgrades, ensuring minimal operational disruption.
• Provide on-call support for critical incidents.

What You Bring To The Role

• A university or college degree and/or equivalent professional experience and certifications.
• Relevant certifications in Azure cloud technology.
• Certifications in networking technologies (e.g., Cisco, Palo Alto).
• 5 to 7 years of IT experience in system implementation, project management, and systems management, with 3 to 5 years in a leadership or supervisory role.
• Strong background in networking, firewalls, gateways, and load balancers.
• Excellent communication skills and leadership presence.

KPMG BC Region Pay Range

The expected base salary range for this position is $86,000 to $128,500, potentially including bonus awards. Salary offers are determined based on location, skills, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Our Values - The KPMG Way

• Integrity: We do what is right
• Excellence: We never stop learning and improving
• Courage: We think and act boldly
• Together: We respect each other and draw strength from our differences
• For Better: We do what matters

KPMG in Canada is committed to diversity, inclusion, and creating a respectful, accessible workplace. We welcome all qualified candidates to apply and consider KPMG as your employer of choice.

Adjustments and Accommodations

We are dedicated to an inclusive recruitment process, offering adjustments or accommodations to support all candidates. Requests can be made at any stage of the process by contacting KPMG’s Employee Relations Service team at 1-888-466-4778.