Manager, Forensics Technology Support

KPMG Canada; Moncton; On-site; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Manager of Forensics Technology Support to lead a dedicated team in delivering top-notch IT solutions. This role emphasizes the importance of strong leadership and technical expertise in Azure environments and forensic applications. The successful candidate will play a pivotal role in managing technology support services, ensuring compliance with ITIL processes, and driving strategic improvements. Join a forward-thinking company that values integrity and excellence, and be part of a culture that fosters continuous learning and innovation.

Qualifications

• 5-7 years of IT experience with 3-5 years in a leadership role.
• Strong background in networking, firewalls, and load balancers.

Responsibilities

• Manage technology support services and oversee server and cloud services.
• Recruit and support team members, fostering continuous learning.

Skills

IT Management

Leadership

Networking

Communication Skills

Azure Cloud Technologies

ITIL Compliance

Education

University or College Degree

Certifications in Azure

Certifications in Networking Technologies

Tools

Nuix

Relativity-One

Relativity

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Manager of Forensics Technology Support is a key technical resource responsible for managing the team of System/Network Admins to support various infrastructure technologies within the KPMG forensics group. This role is part of a nationwide team focused on ongoing support and deploying new IT infrastructure solutions.

What You Will Do

1. Recruit, coach, and support the skills development of team members, fostering a culture of continuous learning and improvement.
2. Manage the delivery of technology support services, including oversight of virtual and physical servers, cloud services, and applications, with an emphasis on Azure environments.
3. Work with forensic applications such as Nuix, Relativity-One, and Relativity.
4. Manage relationships with partners and business units to understand their needs and align technology solutions accordingly.
5. Ensure team compliance with ITIL-based Incident, Problem, and Change Management processes.
6. Lead internal projects for environment upgrades.
7. Participate in leadership initiatives within the Technology Support and Operations department to drive strategic improvements.
8. Provide operational updates to senior management, highlighting achievements and areas for improvement.
9. Coordinate resources for non-project implementations or upgrades, minimizing operational disruptions.
10. Provide on-call support for critical incidents.

What You Bring To The Role

1. A university or college degree, or equivalent professional experience and certifications.
2. Certifications in Azure cloud technologies.
3. Certifications in networking technologies (e.g., Cisco, Palo Alto).
4. 5 to 7 years of IT experience in system implementation, project management, and systems management, including 3 to 5 years in a leadership or supervisory role.
5. Strong background in networking, firewalls, gateways, and load balancers.
6. Excellent communication skills and leadership presence.

KPMG BC Region Pay Range

The expected base salary range for this position is $86,000 to $128,500, with potential bonuses. Salary offers are based on location, skills, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Our Values, The KPMG Way

• Integrity: We do what is right
• Excellence: We never stop learning and improving
• Courage: We think and act boldly
• Together: We respect each other and draw strength from our differences
• For Better: We do what matters

Inclusion and Accommodations

KPMG is committed to an inclusive, respectful, and accessible workplace. We welcome all qualified candidates and provide adjustments and accommodations throughout the recruitment process to support diverse needs. For support, contact KPMG’s Employee Relations Service at 1-888-466-4778.