manager, food services

Government of Canada - Western; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A public service organization in Victoria seeks an experienced manager to oversee restaurant operations. Responsibilities include analyzing budgets, training staff, and ensuring customer satisfaction. Candidates should have relevant certificates and 3-5 years' experience in a similar role. This position is on-site only, with no remote work option available.

Qualifications

• 3 years to less than 5 years of experience in a relevant field.
• First Aid and Food Safety Certificates required.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits.
• Evaluate daily operations and monitor revenues.
• Train and supervise staff while ensuring customer satisfaction.

Skills

Budget analysis

Staff management

Customer service

Operational planning

Education

College, CEGEP or other non-university certificate/diploma

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

3 years to less than 5 years

Work Environment

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities and Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 16-20 people

Credentials, Certificates, Licences, Memberships, and Courses

• First Aid Certificate
• Food Safety Certificate