manager, food and beverage service

Tim Hortons; Halifax; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated manager for their food and beverage service in Halifax. This role involves overseeing daily operations, analyzing budgets to maximize profits, and ensuring exceptional customer service. The ideal candidate will be responsible for training staff, managing inventory, and maintaining health and safety standards. With a focus on teamwork and efficient operations, this position offers a dynamic work environment where your leadership will make a significant impact. If you thrive in a fast-paced setting and are passionate about delivering quality service, this opportunity is perfect for you.

Benefits

Free Parking

Learning/Training Paid by Employer

Team Building Opportunities

Disability Benefits

Group Insurance Benefits

Life Insurance

Qualifications

• 1-2 years of college education or diploma required.
• Experience in customer service and staff management is an asset.

Responsibilities

• Analyze budgets to enhance restaurant profitability.
• Train and supervise staff while ensuring compliance with safety regulations.
• Manage daily operations and address customer complaints.

Skills

Customer Service

Budget Analysis

Staff Training

Inventory Management

Performance Evaluation

Negotiation

Health and Safety Compliance

Multitasking

Education

College or CEGEP diploma

Tools

Accounting Software

Electronic Cash Register

MS Access

MS Outlook

MS Windows

MS Word

Point of Sale System

Job description

• Education:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Urban area

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people
• 11-15 people
• 16-20 people
• More than 20 people
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• First Aid Certificate
• Food Safety Certificate

Computer and technology knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Outlook
• MS Windows
• MS Word
• Point of sale system

Security and safety

• Bondable
• Criminal record check

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Experience

• Experience an asset
• Disability benefits
• Bonus
• Gratuities
• Group insurance benefits
• Life insurance

Long term benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Team building opportunities
• Parking available

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees

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Applying to manager, food and beverage service @ Tim Hortons

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