Lieu de travail : Toronto, Ontario, Canada
Horaire : 37.5
Secteur d’activité : Lutte blanchiment d’argent
Détails de la rémunération: $76,800 - $115,200 CAD
La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD.
Description du poste :
CUSTOMER
- Lead a team of professionals and supervisors to achieve business / operational objectives, maintain effective day-to-day operations and deliver quality service and transaction processing consistent with business objectives.
- Provide guidance and direction to team members within own area of specialization and focus.
- Review and assess incoming files and allocate to appropriate Investigators/Investigative Specialists.
- Monitor service, productivity and assess efficiency levels within own function and implement continuous improvement.
- Conduct investigations in the capacity of a working lead where cases have been specifically assigned ensuring proper analysis and investigation standards are followed.
- Prepare applicable documents based on criminal and/or non-criminal proceedings.
- Collaborate with counterparts from other institutions and/or external organizations (e.g., public sector, government, law enforcement) to gather intelligence information where necessary.
- Ensure investigations are professionally conducted and completed in a timely manner.
- Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable.
- Maintain strong awareness of emerging trends and investigative techniques for own area of specialty.
- Represent the department on internal projects/committees for own specialized area as necessary.
SHAREHOLDER
- Contribute to the development of the business plan, operationalize the plan and deliver on assigned service/functionality.
- Work with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale.
- Monitor and communicate effectiveness of strategies, programs, and practices related to own area of accountability.
- Ensure programs, policies and practices continue to meet business needs, comply with internal and external requirements, and align with business priorities.
- Proactively identify key business opportunities, research and recommend enhancements/ modifications, develop strategies to achieve recommendations.
- Coordinate activities with partners across the organization, may include HR, Technology, Finance, Risk Mgmt.
- Ensure team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct.
- Ensure appropriate reporting and escalation of issues based on risk profile.
- Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
EMPLOYEE / TEAM
- Responsible for management of the team providing both leadership and guidance.
- Set targets and objectives for the team, and deliver results.
- Develop a team of professionals in all aspects of related competencies and act as resource and mentor to others.
- Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
- Lead a high performing team; provide ongoing feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees.
- Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner.
- Manage employees in compliance with all human resources policies, procedures and guidelines of conduct.
- Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams.
- Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives.
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.
BREADTH & DEPTH:
- Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required.
- Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas.
- Integrates the broader organizational context into advice and solutions within own area.
- Understands the industry, competition and the factors that differentiate the organization.
- Applies best practices to implement process, product or service improvements.
- Acts as a subject matter expert within their own area of specialty or a resource for others.
- Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs.
- Contributes to setting standards within area of expertise.
- Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.
- Uses advanced methods to contribute to new solutions and recommend standards against which others will operate.
- Impacts a range of functional programs and operations across own and related teams.
- Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels.
- Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels.
- Generally, reports to a Group Manager or above.
EXPERIENCE AND / OR EDUCATION
- Undergraduate degree or relevant professional certifications, designations, or equivalent required.
- 5+ years relevant experience.