Manager - Finance Systems

SurveyMonkey; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

An innovative tech company is seeking a Manager - Finance Systems to lead a team focused on financial systems implementation and optimization. The successful candidate will possess over 5 years of experience, particularly with NetSuite, and have a strong background in project management and financial processes. This hybrid role involves hands-on technical responsibilities as well as strategic oversight to enhance business operations. Join a collaborative environment that values inclusive workplace culture and professional growth.

Benefits

Professional development opportunities

Flexible work environment

Qualifications

• 5+ years of hands-on experience managing NetSuite and completing complex configurations.
• Ability to quickly learn and apply new technologies.
• Detail-oriented and able to work under tight deadlines.

Responsibilities

• Manage a team of Systems Engineers responsible for financial systems.
• Complete hands-on configuration and customization within financial systems.
• Collaborate with stakeholders to transform business needs into scalable processes.

Skills

Financial systems management

Configuration and customization

Project management

Communication skills

Education

Bachelor's in Finance, Accounting, Business, or MIS

Tools

NetSuite

Coupa

Navan

Blackline

Job description

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com .

What we’re looking for

We are seeking an experienced Manager - Finance Systems to join our team. This is a hands-on role that requires you to operate both strategically and tactically. You will manage a team of Systems Engineers who work on system implementation, enhancement, and modernization projects for stakeholders in Accounting, Finance, Tax, and Procurement, while also completing complex configurations where needed. The ideal candidate has managed financial systems in the past, is skillful in collecting requirements and developing solutions to solve business needs, and has led and developed high-performing teams.

What you’ll be working on

• Manage and lead a team of System Engineers responsible for financial systems, including NetSuite, Coupa, Navan, and Blackline.
• Complete hands-on configuration/ customization within financial systems including workflows, dashboards, integrations, etc.
• Collaborate with key stakeholders across the business to research and understand challenges and transform business needs into high-quality, scalable processes ensuring that stakeholder needs are prioritized
• Convert complex processes into digestible components for both technical and non-technical audiences.
• Proactively identify opportunities for improvement and suggest projects to streamline and automate business operations where applicable.
• Monitor and enforce internal controls within financial systems to meet compliance and regulatory requirements.

We’d love to hear from people with

• Experience implementing, supporting, and optimizing financial systems such as Netsuite, Coupa, Anaplan, Navan, etc
• 5+ years of hands-on experience managing NetSuite and completing complex configuration and customizations is required
• Bachelor's in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
• Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
• Ability to quickly learn and apply new technologies as they become available
• Comprehensive understanding of accounting and finance processes, including Procure to Pay, Record to Report, Order to Cash, etc
• Strong communication and project management skills

Nice to have Qualifications

• Experience working in a scrum environment

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.

#LI - Hybrid

SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service , learning and development opportunities like Curiosity Week , and our C.H.O.I.C.E Fund .

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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