Manager, Field Services - Canada

FLSmidth; Timmins, Montreal, Vancouver, Edmonton, Calgary; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading global technology supplier in the mining industry seeks a Manager, Field Services in Timmins, Canada. This role requires overseeing field service operations, ensuring quality outcomes, and managing a skilled team to enhance service delivery and customer satisfaction. The ideal candidate has a strong background in mining and project management, along with excellent interpersonal skills to drive a culture of safety and accountability.

Benefits

Competitive benefit package including health, disability, and life insurance

Flexible work-life balance options

Time off for PTO and holidays

Employee Assistance Program

401(k) with company match

Qualifications

• Minimum 5 years of experience in the mining industry with supervisory experience.
• Strong understanding of project management methodologies and tools is essential.
• Proactive with excellent leadership and communication skills.

Responsibilities

• Oversee management of technical advisory services, field support, and equipment maintenance training.
• Ensure company policies and standards are followed by the team.
• Drive continuous improvement and best practices within Field Services.

Skills

Leadership

Communication

Problem Solving

Financial Acumen

Education

Bachelor’s degree in Business, Engineering, or Project Management

PMP or CAPM certification

Tools

MS Project

PowerBI

Excel

Job description

Manager, Field Services - Canada page is loaded

Manager, Field Services - Canada

Apply locations Timmins (MIN) Montreal (MIN) Vancouver (MIN) Edmonton (MIN) Calgary, Richard Road (MIN) time type Full time posted on Posted Yesterday time left to apply End Date: October 1, 2025 (30+ days left to apply) job requisition id R27855

Manager, Field Services - Canada

Do you want to make a difference in the world and contribute to a sustainable future? We’re equipping our customers with technology and services to make that difference in the mining industry, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

Life Cycle Services is part of the Regional Field Services team in NAMER (North America) and is focused on Field Service responsibilities outlined below. Manager of Field Services will report to the Vice President of Field Services, NAMER. This position must be in the Canada.

Key Accountabilities Summary – Manager, Field Services

The Manager, Field Service is responsible for the day-to-day management of technical advisory services, field support, and equipment maintenance training, leveraging OEM expertise. This role ensures that company policies, procedures, and standards are clearly understood and followed by the team. The Manager will oversee planning, coordination, and execution of advisory services within defined project scopes to support quality outcomes, cost control, and schedule adherence.

The Manager will be accountable for overseeing assigned budgets related to SG&A and chargeable cost centers within their area. They are responsible for ensuring that team members are cross-trained and possess the technical skills required to meet customer demands across North America. This role manages a team of Individual Contributors and may provide guidance to Supervisors or Team Leads.

Problems faced are moderately complex and may require coordination across departments. The Manager works closely with internal and external stakeholders to ensure alignment with company policies and customer expectations.

Your responsibilities:

• Ensures services are delivered in accordance with contractual Terms and Conditions
• Supports implementation of the project-specific Quality Plan
• Reviews and contributes to project schedules and cost estimates
• Monitors and manages scope changes at the site level
• Drives continuous improvement and best practices within Field Services
• Assesses and escalates customer or subcontractor claims as needed
• Participates in change management related to customer contracts
• Champions a strong culture of safety and accountability

Requirements:

• Minimum 5 years of experience in the mining industry, with exposure to FLS or competitor equipment
• Previous experience in a supervisory or management role
• P roactive with strong communication
• Financial acumen
• Effective problem solver

What you bring:

• Bachelor’s degree in Business, Engineering, or Project Management.
• PMP or CAPM certification a plus.
• 5+ years of project management experience
• Strong understanding of project management methodologies
• Proficient with project management tools (MS Project, PowerBI, Excel, etc.).
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced, matrixed environment.
• Experience managing customer relationships
• Effective communication and problem-solving skills
• A growth mindset with enthusiasm for continuous improvement

*We look forward to considering a variety of applicants for this position. If you think you can add value to this role with different qualifications than what we’ve specified above, please apply!

What we offer

• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A global network of supportive colleagues and growth opportunities
• Work-life balance with flexible options so you can focus on professional and personal priorities
• Competitive benefit package including health, disability, life, and voluntary insurance options
• Time to recharge through PTO, 10 annual holidays, and parental leave
• Retirement preparation with a 401(k) and company match
• And some extra help when you need it through our Employee Assistance Program

FLS is dedicated to growing and supporting a diverse workforce. Mining technology impacts everyone, and that’s why we need individuals with unique backgrounds, perspectives, and capabilities contributing to our future.

Candidates selected for an interview will be contacted through email.

FLSmidth is the leading supplier of technology and service solutions to customers in the mining and cement industries – for more information please visit FLSmidth.com/careers

About Us

FLSmidth is a full flowsheet technology and service supplier to the global mining and minerals industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by 2030, supporting a green transition built upon sustainable materials. Our operations span the globe and we are more than 9,000 employees, present in more than 60 countries. In 2023, FLSmidth generated revenue of DKK 24.1 billion.