Manager Facilities Services

Northwest Employment Works; Northwestern Ontario; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Matching pension plan

Health, vision, dental coverage

Life insurance

Generous vacation and holidays

EFAP and wellness programs

Tuition reimbursement

Staff events and recognition

Collaborative environment

Sustainability and innovation focus

Job summary

The City of Thunder Bay invites applications for the role of Manager Facilities Services to provide strategic and operational leadership across arenas, stadia, aquatic facilities, and corporate buildings. You will drive asset and energy management, safety, and regulatory compliance while fostering a culture of respect and continuous improvement.

You will lead a diverse team, develop and manage operating and capital budgets, and collaborate with municipal and external partners to ensure

Qualifications

• Degree in Mechanical/Electrical engineering and eligible for registration as a Facility Management Professional, plus 6 years of management experience in facility maintenance.
• Electrical or Mechanical Engineering Technology Diploma with Red Seal and eligible for registration as a Facility Management Professional, plus 7 years of management experience.
• Facilities Management Diploma with a minimum of ten years of management experience in facility maintenance and operations.
• Knowledge of lifecycle management for corporate facility assets including refrigeration, aquatic operations, HVAC, life safety, and security.
• Experience managing in large unionized government or private sector organizations.
• Knowledge of HR management, budget development, financial management, and procurement.
• Knowledge of municipal by-laws, provincial legislation, and related regulations.
• Proficiency using IT to support asset management, financial reporting, data analysis, and communications.
• Experience facilitating organizational change and transformation.
• Strong understanding of risk management and quality improvement initiatives.

Responsibilities

• Provide strategic and operational leadership for Facilities Services with focus on public safety, security, and preventive maintenance.
• Lead budgeting for operating and capital needs across corporate facilities.
• Serve as corporate lead for TSSA licensing, asbestos and hazardous substances management under OHSA.
• Liaise with internal divisions, other municipalities, government agencies, and community groups; manage media relations on division topics.

Skills

Leadership

Budgeting

Financial management

Asset management

Regulatory compliance

Project management

HR management

Change management

Interpersonal communication

Risk management

Education

Degree in Mechanical/Electrical Engineering

Engineering Technology Diploma + Red Seal

Facilities Management Diploma

Tools

Facility Management Software

Job description

Lead Facility Services. Plan Strategically. Support Long-Term Success.

At the City of Thunder Bay, Our City Runs on People Like You. Together, we are building a workplace where everyone belongs-where your leadership, technical expertise, and commitment to operational excellence help ensure the safe, efficient, and reliable operation of the facilities our community depends on every day.

Here, you will provide strategic leadership for a diverse portfolio of municipal facilities, including arenas, stadia, aquatic facilities, and corporate buildings. From facility operations and asset management to energy management and regulatory compliance, you’ll play a key role in supporting the infrastructure that enables programs, services, and community experiences across Thunder Bay. You’ll be part of a workplace that values respect, fosters growth, and promotes a culture of diversity, well-being, and collaboration.

Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it’s a city where you can grow personally and professionally.

Where Leadership Meets Community Impact.

As the Manager Facilities Services, you’ll provide leadership to a diverse team supporting Aquatics, Arenas & Stadia, and Facilities operations, while fostering a culture of respect, collaboration, and continuous improvement. You’ll champion staff development and recognition, ensuring your team feels valued, supported, and equipped to succeed. Your leadership will shape a positive workplace culture and exceptional experiences for both employees and facility users.

In addition to leading and developing your team, you’ll provide strategic direction for a diverse portfolio of municipal facilities including arenas, stadia, and aquatic facilities. Working collaboratively with corporate leaders, stakeholders, and partners, you’ll help ensure facilities remain safe, reliable, sustainable, and responsive to the evolving needs of the organization and community. Whether you live in Thunder Bay, you’re looking to return, or excited to make the City your new home, join a team where your skills, expertise, and presence are recognized, and make a real impact in our community.

How You’ll Lead and Support Your Team

In this leadership role, you will provide strategic and operational leadership for Facilities Services, ensuring public safety, building security, preventative maintenance, repair and operations managed effectively across municipal facilities. You will also have the following accountabilities:

• Ensure insurance, equipment, procedures and controls are in place to protect the Corporation from civil liabilities for the facilities under the diverse portfolio of the Division, and maintain thorough knowledge and ensuring compliance with applicable legislation, regulations, and by‑laws governing municipal facility management operations.
• Monitor levels of service; establishes standards for service delivery, and ensure they remain consistent with the overall Corporate and Department objectives.
• Develop and monitor operating and capital budgets relating to Corporate facilities maintenance.
• Serve as the corporate lead for Technical Safety Standards (TSSA) (boiler, refrigeration, elevating devices, pressure vessels and amusement ride licensing), Asbestos and Designated Substance management under the Occupational Health and Safety Act and the hazardous waste registration program.
• Liaise with and respond to inquiries from internal divisions/departments, other municipalities and levels of government/agencies and various community leaders and groups; and maintain appropriate media relations on issues relating to the division.

What You Can Count On With Us

We’re proud to offer a workplace where your well‑being, growth, and sense of purpose come first. As the Manager Facilities Services, you’ll enjoy:

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long‑term financial security
• Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• The opportunity to lead a skilled and dedicated team responsible for municipal facilities
• A collaborative environment that encourages innovation, continuous improvement, and operational excellence
• The opportunity to influence long‑term facility, asset management, and sustainability strategies across the organization

What You’ll Bring to the Team

Here’s what will help you succeed as the Manager Facilities Services:

• Degree in Mechanical/Electrical engineering and eligible for registration as a Facility Management Professional, together with a minimum of six (6) years progressively responsible management experience in facility maintenance and operations; or
• Electrical or Mechanical Engineering Technology Diploma along with an Electrical or Mechanical Red Seal Trades Certification and eligible for registration as a Facility Management Professional, together with a minimum of 7 years progressively responsible management experience in facility maintenance and operations; or
• Facilities Management Diploma with a minimum of ten (10) years progressively responsible management experience in facility maintenance and operations.
• Knowledge and experience in managing a diverse portfolio of corporate facility assets through their lifecycle including an understanding of refrigeration plants, aquatic operations, heating and ventilation systems, mechanical systems, electrical systems, life safety and security systems, structural building standards, building and grounds maintenance.
• Previous managerial experience in a large, unionized government or private sector organizations.
• Demonstrated knowledge of various components of human resource management.Experience in budget development, financial management and procurement.
• Knowledge of and ability to interpret applicable municipal by‑law, provincial legislation, and related regulations.
• Demonstrated competencies with using information technologies to support asset management, financial management, report preparation, data analysis, presentation, and communications.
• Experience facilitating change and organizational transformation in a complex organization.
• A strong understanding of risk management and quality improvement initiatives.

Ready to take the next step in your career journey? Join us at the City of Thunder Bay, where you’ll help shape meaningful work, support organizational success, and contribute to an exceptional employee experience.

Belonging, Inclusion, and Your Privacy

The City of Thunder Bay is proud to be an equal opportunity employer. We encourage applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women, and members of the 2SLGBTQ+ community. We are committed to a recruitment process and work environment that is inclusive and barrier‑free.

If you need an accommodation during any part of the recruitment process, let us know - we will work with you to meet your needs.

For privacy and fairness, please do not include photos, ID cards, driver’s licences, or police record checks with your application. These documents will only be requested if you’re successful.