Manager, Facilities Services

Vancouver Island University; Nanaimo; On-site; CAD 80,000 - 100,000; Full time

Job summary

Vancouver Island University seeks a Manager for Facilities Services to oversee daily operations and manage budgets. The role requires a Bachelor's degree and at least 6 years of management experience in facilities services. The successful candidate will lead a team, manage contracts, and contribute to strategic planning while ensuring a welcoming environment for the VIU community.

Benefits

Comprehensive benefit plan

Paid holiday time

Professional development opportunities

Desirable pension plan

Well-being initiatives

Strategic discounts

Flexible work opportunities

Qualifications

• Minimum 6 years' experience at a management level in facilities services.
• Experience in strategic planning and financial management.
• Ability to work independently with excellent communication skills.

Responsibilities

• Manage day-to-day activities of the Facilities Services business unit.
• Develop and monitor budgets in collaboration with the Director.
• Provide oversight of external contracts including custodial and waste removal.

Skills

Leadership

Change Management

Contract Management

Project Management

Analytical Skills

Customer Service

Financial Management

Communication

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft software

CMMS software

Job description

Facilities Management and Development is a service-driven division of Vancouver Island University responsible for planning, developing, operating, and maintaining VIU buildings and grounds in a cost effective, safe, secure, and sustainable manner. Providing stewardship of our buildings and lands, we ensure the VIU experience is welcoming and inclusive for students, staff and those that visit our campuses. Reporting to the Director, Facilities Management and Development (FMD), the Manager, Facilities Services manages the day-to-day activities of the Facilities Services business unit including the administrative and logistics team members. The incumbent is also responsible for providing oversight of external contracts including, but not limited to parking, custodial, and waste removal vendors.

Duties:

• Develop and maintain the vehicle fleet, facilities assets, and safety program within Facilities Services
• Maintain data quality in the Computerized Maintenance Management System (CMMS) and FMD website ensuring they are up to date and operating efficiently.
• Develop and monitor Facilities Services budgets in collaboration with the Director, FMD to ensure the overall goals are met and contribution to the institution is protected.
• Conduct research to inform budget development for the Facilities Services business unit.
• Research, analyze, create and implement systems for reporting and other tools to streamline business processes.
• Provide solution-based recommendations regarding financial health of the business unit and assist in the development of business cases for Facilities Services. Review cost centres monthly and highlight budget concerns.
• Provide support for project oversight, including initiating, monitoring, tracking and reporting approved expenditures associated with various initiatives.
• On call rotation is required.
• Participate in the recruitment and onboarding of staff.
• Liaise with institutional departments and staff where necessary to improve processes and ensure consistency and efficiency within the business unit and the division.
• Participate in the development of strategic plans.
• Participate in VIU committees as identified.
• Act as Director, FMD when assigned

Required Qualifications:
Bachelor's degree in Business Administration or related field. Minimum 6 years' experience at a management level in an institutional facilities services environment. An equivalent combination of education and experience or other extensive management / supervisory / leadership experience may be considered.

• Excellent leadership skills including experience with change management.
• Experience with contract management, lease agreements and developing RFPs.
• Proven experience in project management.
• Strong business acumen, including recognizing stakeholder needs and applying knowledge to resolve business problems
• Proven ability to work with a diverse client base, and effectively build and maintain working relationships with internal and external stakeholders.
• Proven outstanding research and analytical skills in financial and business processes.
• Proven experience in strategic planning and implementing plans to meet specific goals.
• Experience identifying and mitigating risk.
• Demonstrated financial management experience. Proven experience in financial planning, budgeting, and forecasting.
• Experience preparing financial and other reports for management decision-making.
• Excellent, proven customer service skills.
• Ability to work independently with excellent communication skills - both written and oral.
• Proficient skill level in Microsoft and CMMS software.

Preferred Qualifications:

• Experience in a similar role, in a unionized post-secondary or public-sector environment.
• Completion of a Facilities Management Certificate or equivalent.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note:

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.

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