Manager, Enterprise Technology Delivery

goeasy; Mississauga; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

Join a dynamic team at a leading alternative consumer lender, where your contributions can shape the future of financial empowerment. In this pivotal role, you will oversee technology projects that enhance organizational efficiency and effectiveness. Collaborate with diverse stakeholders and lead teams to deliver innovative solutions that drive business success. This is an exciting opportunity to work in a high-growth environment that values talent and innovation. If you're passionate about technology and want to make a difference, this role is for you!

Benefits

RRSP match

Employee Share Purchase Plan

Annual bonus

Employee discounts

Company-paid volunteer days

Virtual Doctor Appointments

Flexible benefits package

On-site private gym

Tuition Assistance Program

Company Matched Charitable Donations

Qualifications

• 5+ years of experience managing IT and business projects.
• Proven team management and project management skills.
• Experience with cloud-based solutions and ITSM processes.

Responsibilities

• Overseeing the full lifecycle of enterprise technology projects.
• Managing onshore and offshore teams/vendors.
• Delivering innovative solutions and managing multiple projects.

Skills

Project Management

Team Leadership

Communication Skills

Customer Service

Cloud Solutions

IT Service Management

Microsoft Office

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Engineering

Bachelor’s degree in Business

Tools

Agile Methodology

Waterfall Methodology

Job description

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

Reporting to the VP of Enterprise & Infrastructure Technology, the Manager, Enterprise Technology Delivery will oversee the full lifecycle of a portfolio of enterprise technology projects. This role is responsible for selecting, modifying, and implementing application integration solutions to meet business needs and achieve desired results. Key responsibilities include identifying opportunities for improvement, enhancing organizational efficiency and effectiveness, and conceptualizing and building innovative solutions. You will provide direction to the broader team and collaborate with stakeholders across the organization to deliver capabilities to our clients, ensuring smooth day-to-day business operations and application stability. In this role, you will engage with and provide guidance to senior IT and business leadership as a program manager and platform subject matter expert.

What will you be doing?

• Leading and driving the implementation of technology projects based on project objectives and business requirements related to enterprise (HR, Finance, Legal, Communications) and infrastructure platforms.
• Managing and leading onshore and offshore teams/vendors.
• Managing a portfolio, including time management, prioritization, and setting customer expectations.
• Delivering new innovative solutions different from legacy-based applications.
• Playing an active role in the transformation of legacy core applications.
• Providing overall management of technology conversion, integration, and decommissioning from due diligence to implementation.
• Managing multiple projects of varying sizes simultaneously with deep program management experience.
• Delivering broad-based, often complex communication for internal and/or external audiences.
• Managing and evaluating staff performance for professional development.
• Hiring, developing, coaching, leading, and retaining top-tier system and business system analysts, focusing on building and improving a team and culture that employs best-in-class practices to support and drive high levels of internal and external customer satisfaction.
• Designing and building applications, data, and technology specifications.
• Overseeing coding and configuration processes, including automated build and testing processes.
• Ensuring end-to-end solution delivery for technology projects on agreed time, budget, and quality.
• Supporting the build-out of new business solutions and the evolution of existing functionalities, ensuring they align with approved business and technology roadmaps.
• Supporting demand management processes that evaluate business needs against available team capacity, assessing the ability of the organization, vendors, and processes to carry out prioritized activities.
• Managing requirements gathering processes, including functional, system, and architectural requirements following Agile or Waterfall methodology.
• Supporting internal business and technology teams to meet all acceptance criteria, including functional and performance Service Level Agreements.
• Managing vendor processes to ensure all contracts with suppliers support business needs and that all suppliers meet their contractual Service Level commitments.

What experience do you have?

• A Bachelor’s degree in Computer Science, Engineering, Business, or a closely related field is preferred, but not mandatory.
• Previous experience communicating technology design and deployments to executives.
• A minimum of 5 years of in-depth experience managing IT and business projects.
• Proven team management and project management skills.
• Excellent customer service skills.
• Exceptional oral and written communication skills in English.
• Experience in developing and delivering efficient and value-added governance processes.
• Experience with cloud-based solutions.
• Familiarity with IT Service Management (ITSM) processes.
• Strong knowledge of IT Service Management processes, software, and hardware.
• Ability to work in a collaborative team environment.
• High proficiency in Microsoft Office skills (e.g., Excel, PowerPoint, SharePoint, OneDrive, and Outlook).
• Must model the company’s core values and leadership behavior.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.