Manager Engineering/Tech Lead

Manulife; Toronto; Hybrid; CAD 94,000 - 175,000; Full time

Job summary

A leading financial services provider is seeking a Manager Engineering/Tech Lead to guide a diverse team. Responsibilities include leadership in technology, asset management, and software development using modern tech tools. Ideal candidates will have strong experience in a technical environment, particularly in cloud services, alongside 7+ years in software engineering. This role offers a flexible hybrid work environment and competitive compensation in Toronto.

Benefits

Health and dental benefits

Retirement savings plans

Flexible work environment

Employee assistance programs

Qualifications

• 3+ years experience in a leadership role within a technology team.
• 7+ years experience as a Senior Software Engineer with strong technical capabilities.
• Experience with cloud technology, specifically Azure.

Responsibilities

• Lead a team of engineers and analysts on complex technical projects.
• Own the health of technical assets and manage vendor relationships.
• Drive initiatives for technical excellence and continuous improvement.

Skills

Leadership

Technical Expertise

Cloud Technology

Agile Methodologies

Problem-Solving

Education

Bachelor's degree in Computer Science or related field

Tools

Azure/AKS

Java/Spring Boot

Jenkins

SonarQube

Job description

Join our Bank Technology Team!

We are seeking a dynamic and experienced Manager Engineering/Tech Lead to guide and encourage our dedicated team. The ideal candidate will have a strong technical background, proven leadership capabilities, and a passion for driving innovation and excellence in a fast-paced environment. As Manager Engineering/Tech Lead, you will have three key areas of responsibility, that of People Leadership, Asset Ownership and Health, and Enabling Delivery.

Position Responsibilities:

People Leadership

Lead a team of technology Engineers, Quality Engineers and IT Business Analysts across complex multi-squad technical, regulatory, or other cross-cutting initiatives

Lead by example to motivate your team to continuously develop and grow technical and non-technical abilities

Performance management including (but not limited to) clear expectation setting, tactical and stretch goal setting, performance evaluations and management of concerns

Recruitment and onboarding for technology team members (employee, vendor, etc…)

Foster team engagement, drive technical excellence & continuous improvement, and build a high performing team

Asset Ownership and Health

Own the overall health of your technical asset(s) in its entirety

Develop, maintain and implement the asset technical roadmaps in alignment with Manulife’s technology strategy

Handle and resolve issues and risks as applicable

Partner with Product Partner on prioritization; influencing PO to align with Asset Ownership and Health

Management and governance for technology vendors

Provide squad support to the On-call/Support team(s), providing leadership and acting as the primary point of contact for critical issues to ensure timely and effective resolution

Direct the management and enhancement of observability tools and platforms, ensuring they deliver actionable insights and facilitate proactive incident management

Lead performance tuning initiatives by analyzing system performance metrics and logs to identify potential bottlenecks, performance issues, and areas for improvement, driving optimal system efficiency and reliability

Enabling Delivery

Contribute to and ensure progress against important achievements

Develop, and maintain high-quality software solutions using Azure/AKS, Java/Spring Boot, Spring Cloud, and Core Spring frameworks

Implement REST/Microservices architecture and manage DevOps pipelines using Jenkins, Maven, Snyk, and SonarQube

Conduct regular code reviews, providing constructive feedback to enhance team performance

Active participant in planning discussions, providing input on technical solutions, decision making, and direction

Collaborate with other engineering managers and Product Partner on interdependent technology work

Ensure alignment to industry practices, coding standards, and design patterns to maintain high-quality code.

Collaborate to develop patterns and documentation to ensure ongoing maintenance of technical and regulatory solutions

Evaluate and define existing technology standards to ensure compliance with architectural and program-level requirements

Performing various investigative “Spikes” to mitigate technical uncertainty and risk

Collaborate with security teams to address vulnerabilities raised through penetration testing and ensure ongoing security improvements

Required Qualifications:

3+ years experience within a people leadership role of a technology team

7+ years experience as a Senior Software Engineer with strong technical capabilities

Strong experience working in a technical environment, preferably within a financial institution.

Ability to manage and lead multiple initiatives

Skills in creating program roadmaps

Experience working in an agile development environment

Responds well to ambiguity and works efficiently to clarify situations and outcomes

Awareness of cloud technology, and experience implementing in cloud infrastructure (Azure preferably)

Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, support or drive design sessions

Constantly learns from both success and failure

Good problem-solving skills that enable you to manage through creative abrasion

Good verbal and written communication; able to effectively articulate technical vision, possibilities and outcomes

Preferred Qualifications:

Azure/AKS

Java/Spring Boot/Spring Cloud and Core Spring frameworks

REST/Microservices

Jenkins, Maven, Snyk, and SonarQube for DevOps pipelines

Mobile application development

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our distributed team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Waterloo, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [e-mail] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.