Manager, Engineering - Omnichannel Messaging

Movable Ink; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Movable Ink is seeking a Manager, Engineering - Omnichannel Messaging to lead the engineering team in advancing their AI-powered marketing solutions across various digital channels. The successful candidate will oversee key projects in enhancing content delivery capabilities while nurturing team growth and aligning objectives with business goals in a collaborative environment.

Qualifications

• Lead and mentor engineering teams.
• Proficient in Python, GraphQL, React, and cloud platforms.
• Strong problem-solving and adaptability skills.

Responsibilities

• Oversee the extension of content libraries and workflows.
• Ensure platform scalability and performance.
• Lead recruitment and mentorship of engineering personnel.

Skills

Team Leadership

Troubleshooting

Software Development

Cross-Functional Collaboration

Adaptability

Education

Bachelor's degree in Computer Science or related field

Tools

Python (Django)

GraphQL

React / TypeScript

Google Cloud

Kubernetes

React Native

Flutter

Job description

Join to apply for the Manager, Engineering - Omnichannel Messaging role at Movable Ink

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow, and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base across North America, Central America, Europe, Australia, and Japan.

Are you ready to lead engineering efforts that will extend Movable Ink's AI-powered decisioning into SMS, push notifications, in-app messaging, and social media? This role is at the forefront of building the future of omnichannel marketing, empowering brands to deliver personalized campaigns across multiple platforms. As the team leader, you’ll shape innovative solutions, collaborate with cross-functional teams, and build impactful systems alongside talented engineers.

Responsibilities :

• Oversee the extension of email content library and campaign workflows to support additional channels like SMS / MMS / RCS, push notifications, in-app messaging, and social media.
• Extend AI- / ML-based content decisioning, send time optimization, and frequency management across all channels.
• Modify and expand in-platform analytics to support omnichannel marketing, providing unified, actionable insights.
• Lead recruitment, development, and mentorship of an engineering team to achieve these goals.
• Ensure platform scalability, performance, and reliability.
• Mentor and guide the engineering team, fostering growth and aligning goals with high-impact projects. Collaborate with other managers and teams to synchronize efforts.

Qualifications :

• Lead, motivate, and mentor a team; balance high expectations with support and empathy.
• Effectively lead meetings and presentations showcasing deliverables.
• Identify and resolve problems swiftly, troubleshooting data accuracy and root causes.
• Exhibit exemplary software development practices with clear, readable code, thorough reviews, and testing.
• Strong skills in web application development (Python Django, GraphQL, React / TypeScript), scalable interfaces, cloud platforms (Google Cloud), containerization (Kubernetes), deployment, and mobile frameworks (React Native, Flutter, native iOS / Android).
• Navigate and resolve team disputes, demonstrating negotiation and conflict resolution skills.
• Be adaptable, focusing on iterative improvements in product and process.
• Collaborate effectively with cross-functional teams, including product, engineering, and client experience teams.

We are committed to diversity and inclusion, encouraging applicants from underrepresented groups to apply even if they don’t meet every qualification. We celebrate differences that enhance our collective strength.

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