Manager, Engineering, Dome productions

EPIC Information Solutions Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading production company is seeking an Engineering Manager to oversee remote operations and lead a team of engineers. This role requires strong leadership and communication skills to effectively manage projects and personnel in the media industry. With a focus on collaboration and excellence, you will play a key role in enhancing operational success and achieving company goals.

Benefits

Comprehensive compensation package

Medical, dental, vision, and mental health benefits

35% discount on services

Qualifications

• 5-8 years of experience in media/broadcast engineering required.
• 3+ years in a supervisory role managing engineers preferred.
• Strong organizational and interpersonal skills necessary.

Responsibilities

• Lead engineering team in remote operations to ensure project success.
• Manage staffing, budgets, and performance standards for field engineers.
• Drive efficiency and maintain positive work culture.

Skills

Leadership

Communication

Team Management

Education

College diploma or university degree in broadcasting

Job description

Req Id:424318

Dome Productions is North America’s leading production and transmission facilities provider, Dome is unique in its business approach and sets itself apart from others with its integration of primary business units of Mobile Production, Host Broadcaster and Media Services, and Transmission services all under its corporate umbrella. Dome Productions’ resume includes work with major worldwide broadcasters, leagues, production companies, government parties and other content creators, with a major emphasis on sports, eSports, and entertainment.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Dome Productions’

Summary

The Engineering Manager is responsible for leading Engineering team to success and alignment within Dome Productions remote operations. This position requires strong leadership attributes with the ability to manage cross-functional teams and motivate staff toward action and achieving goals.

The Engineering Manager has accountability for all aspects of the remote engineering group in support of Dome’s goals and customer expectations. The manager will be responsible for all staffing requirements related to the field engineers including overseeing schedules, adhering to operational budget and managing performance standards for the group. They will be an active participant on the business strategy team and will provide input critical to promoting advanced development efforts.

Working with Operations and other departments, you will lead a team of remote broadcast engineers in the daily support of event and content production, including mobile trucks, studios, control rooms, remote content acquisition, streaming playout systems, maintenance, remote sites, uplink systems and encoding,

Key Responsibilities

• Establish clear expectations for best practices when planning, designing, engineering, and implementing projects.
• Prioritize workload assignments, while ensuring accountability and a positive work culture
• Ensure training material, systems documentation, and policy & procedure manuals are available to engineering staff and are up to date
• Manage and control departmental expenditures within agreed budgets. Ensure financial and administration management of the event production services area meet time and accuracy expectations. This includes invoicing (freelancers), timecards (staff), per diems, expense reports, reconciliation, costing reviews, daily and monthly reporting with follow-up with the appropriate departments
• Work closely with the Engineering Planning and Support teams to ensure collaborative agenda for ongoing maintenance and expansion of facilities. Maintain common alignment for best practices
• Drive efficiency of the in-house teams while at the same time providing excellent client service. Ensure that all business plans are achieved through effective management of in-house and contracting resources.
• Ensure open, direct, and effective communication is developed and maintained among key internal clients and operating departments
• Prioritize workload assignments, while ensuring accountability and a positive work culture
• Should be open to traveling to our remote offices occasionally to collaborate with other team members
• You also enjoy advocating for overall improvements in the practices of the engineering teams you work with.
• Communicate to other technical and business teams
• Oversee all budgeting activities, resource allocation, and expense forecasting.
• Write, maintain, and align job descriptions for all roles.
• Assemble staffing forecasts and participate in all hiring activity.
• Make sound business decisions based on the overall good of Dome Productions
• Embrace and proactively support organizational/partnership committee decisions and direction holding self and each other accountable and responsible for implementation of said direction.

Team Management Responsibilities

• Motivate, engage, and develop Engineering talent and supervision through coaching, internal promotions, and outside hiring
• Show dedication to implementing good engineering practices, and be committed to training your teams.
• Develop plans to improve the skills of each person in the department and monitor overall effectiveness.
• Set performance expectations and provide regular feedback via informal and scheduled reviews.
• Provide coaching, conflict resolution, and corrective action as necessary to resolve concerns related to performance.
• On-boarding and hiring of any new staff or freelance employees within the Engineering department
• Ensure capable, trained resources to deliver high quality cost efficient service throughout the event production
• Write, maintain, and align job descriptions for all roles.
• Work closely with the Director of Production Services regarding schedules, capacity, and resources for ongoing scheduled production events.
• Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands.

Critical Qualifications

• Must have at least 5-8 years of experience working in media/broadcast engineering or operations environment.
• At least 3 years experience in a supervisory/leadership position managing a team of engineers/technical operators
• Demonstrated knowledge of broadcast media (studios, event mobiles, transmission distribution)
• Possess and exhibit excellent written and oral communication, strong interpersonal, organizational, and leadership skills.
• Ability to provide constructive and motivating feedback to staff on practices, tools, and performance, related to leading a team of system engineers.
• Demonstrate excellent interpersonal communication and team building skills.
• Must enjoy working with people and assisting staff with technical support issues
• Ability to manage multiple projects/tasks in a team environment.
• Coach, mentor, motivate and evaluate staff, putting them in the best place to succeed.
• A hard-working and collaborative standout colleague with a vision for process and delivery.
• Evenings and weekend support on an as needed basis.
• Make sound independent decisions with the ability to prioritize with a sense of urgency and adaptability.
• Recommend policies, and best practices efforts
• Develop plans to improve the skills of each person in the department and monitor overall effectiveness.
• Excellent interpersonal skills and ability to work well with all levels of engineers and managers.
• Ability to work with remote engineers to plan and execute a variety of technical projects
• College diploma, university degree or equivalent experience in remote broadcasting industry experience/development

Additional Requirements

• Occasional night and weekend work
• Some travel required
• In office required 95% with some remote work 5% occasional only
• Human resources best practices would be a definite asset

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Toronto
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 06/17/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Dome office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Dome offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Dome team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Dome, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created:Canada,ON,Toronto