Manager Engineering

Manulife; Southwestern Ontario; Hybrid; CAD 94,000 - 175,000; Full time

Job summary

A leading financial services provider in Waterloo is seeking a skilled leader to direct technology squads aimed at enhancing user experience and reliability. Responsibilities include managing cross-functional teams, developing project scopes, and fostering an inclusive environment. The ideal candidate has over 5 years of progressive management experience and a strong understanding of Agile methodologies. Competitive salary between $94,220.00 CAD - $174,980.00 CAD offered, with a hybrid work model.

Benefits

Health insurance

Retirement plans

Paid time off

Qualifications

• 5+ years of progressive management experience.
• Strong knowledge of Agile and Software Development Methodologies.
• Experience in leading and motivating teams.

Responsibilities

• Lead cross-squad programs across complex needs.
• Ensure progress against key achievements.
• Develop and maintain documentation for technical solutions.

Skills

Leadership

Problem-solving

Agile methodologies

Team mentorship

Communication skills

Education

5+ years in management roles

Tools

NodeJS

React

C#

Azure

Java

Power BI

GitHub

Job description

Overview

Are you looking for an encouraging, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Leading insurance technology squads to deliver with excellence on user experience, security, and reliability. Translating technical and business requirements into product and software development roadmaps and breakthroughs. Driving Incremental delivery to meet and exceed customer, partner and team members needs. Technical and team leadership, task prioritization, problem solving, and remove blockers.

Position Responsibilities

• Lead cross-squad programs across sophisticated technical, regulatory, or other cross-cutting needs
• Ensure progress against key achievements where consistent and coordinated implementation is required
• Develop patterns and documentation to ensure ongoing maintenance of technical and regulatory solutions
• Define and manage scope for complex, cross-team projects with high impact
• Lead coordination efforts with some leadership support of Product Partners, Architects and Engineers to meet regulatory and technical requirements
• Consistently deliver strong impact on the success of a team
• Develop plan and manage efficiently and effectively implementations across Workstreams
• Work closely with business leadership to understand strategy and objectives, ensuring the program is delivering aligned solutions
• Manage in a constantly changing environment, ensuring clear communication across all impacted parties
• Provide program level communications to senior tech and business leaders to ensure status is understood, and issues/risks are getting the proper attention
• Effectively manage Issues and Risks
• Lead and develop a strong team of engineers to both meet the program objectives, and to grow them in their professional careers
• Develop the skills and growth of team members through mentorship, training, and providing opportunities within the program
• Work to ensure the team is engaged, and address performance issues in a diligent and appropriate manner
• Work with Architecture, Tech Leads and Business SMEs to ensure the solution being developed is fit-for-purpose

Required Qualifications

• 5+ years of progressive management experience including Technology, Financial Services/Insurance
• Skills in creating product and program roadmaps
• Previous experience leading software development teams
• Experience in leading and motivating teams and ability to foster teamwork and collaboration
• Coaching and leading through change
• Experienced mentor, and drive to build people’s careers
• Comprehensive knowledge in Agile and Software Development Methodologies
• Experience in full software development lifecycle
• Awareness of full-technology stack – NodeJS, React, C#, Azure, .Net, Mongo/Cosmo, Rest API, Mainframe, Window/SQL, Java, Apache Tomcat, Salesforce, GitHub, Jenkins, JIRA, Power BI, AEM
• Good knowledge of business management, capacity management and financial planning
• Deep knowledge of project and program management principles & techniques
• A passion for delivery – understanding processes, managing through roadblocks, and a focus on continuously improving how work is done to improve velocity
• Demonstrates understanding of how technology supports Manulife's strategy
• Strong detail orientation
• Sees overall \'picture\' and alternative approaches; vision of what may be possible
• Constantly learns from both success and failure
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion
• Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
• Decision Authorities: Strong presentation and excellent interpersonal skills

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit the Manulife site for our story and offerings.

Equal Opportunity Employer

Manulife/John Hancock embraces diversity and is committed to fair recruitment, retention, advancement and compensation without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. A Human Resources representative will assist applicants requesting a reasonable accommodation during the application process. To request an accommodation, contact [e-mail].

Salary and Location

Referenced Salary Location: Waterloo, Ontario

Working Arrangement: Hybrid

Salary range is expected to be between $94,220.00 CAD - $174,980.00 CAD. If applying outside the primary location, contact [e-mail] for the salary range for your location. Actual salary will vary based on market conditions, geography, and factors such as knowledge, skills, experience, and education. Employees may participate in incentive programs.

Benefits include health, dental, vision, retirement plans, and paid time off in Canada; U.S. applicants should contact [e-mail] for U.S.-specific information.