manager, employer-employee relations

St. Francis Xavier University; Antigonish; On-site; CAD 80,000 - 99,000; Full time

Job summary

A Canadian University is seeking a Manager of Conflict Resolution and Investigations to support the campus community. The role involves providing mediation services, conducting investigations related to harassment and discrimination, and training staff on these policies. Ideal candidates will have relevant education and experience in conflict resolution, with a focus on trauma-informed practices. The position offers a permanent, full-time employment opportunity.

Qualifications

• Experience investigating allegations of harassment and discrimination.
• Exceptional knowledge of mediation processes.
• Ability to apply human rights law.

Responsibilities

• Provide informal conflict resolution services.
• Conduct trauma-informed investigations.
• Train community members on relevant policies.

Skills

Conflict resolution

Investigation techniques

Trauma-informed practices

Communication skills

Education

Undergraduate degree in law, psychology, or related field

Master's or law degree preferred

Job description

Title posted on CareerBeacon - Manager, Conflict Resolution and Investigations

Posted onJuly 15, 2025 by Employer details St. Francis Xavier University

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

manager, employer-employee relations

Title posted on CareerBeacon - Manager, Conflict Resolution and Investigations

Posted onJuly 15, 2025 by Employer details St. Francis Xavier University

Add to favourites

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

Sign in Sign up for a Plus account

• Email

Job details

The Manager, Conflict Resolution and Investigations serves as a resource for informal and formal conflict resolution within the University community. This includes, but is not limited to, matters under the Harassment and Discrimination Policy, Sexual Violence Response Policy, and Violence in the Workplace: Prevention and Response Policy. The Manager reports to the Director, Human Rights and Equity and is accountable to the Director, People and Culture on employee-related matters.The incumbent is responsible for providing a range of informal conflict resolution services including mediation, facilitation, and workplace assessments. They will also conduct internal investigations in matters involving formal complaints of sexual violence, human rights violations, workplace harassment and systemic issues.Key ResponsibilitiesActs as a central resource for university leaders on how to uphold statutory obligations related to preventing and responding to allegations of discrimination, harassment, sexual/gender-based violence.Meets with individuals to discuss their concerns and explain options under the applicable policies, statutes and collective agreements (both formal and informal). Obtains pertinent information from new contacts by performing necessary intake.Conducts trauma-informed investigations involving cases of harassment, discrimination and/or sexualized violence in accordance with the Harassment and Discrimination Policy, Sexual Violence Response Policy or other University policies (as assigned). Provides mediation and facilitation services to campus community members.Provides guidance and training to community members on matters related to the Harassment and Discrimination Policy, Violence in the Workplace: Prevention and Response Policy, as well as other dispute resolution processes.Works closely with leaders, Human Rights and Equity, People and Culture, Student Life, Campus Safety and Security, and the Sexual Violence Prevention and Response Office to address concerns.QualificationsUndergraduate degree in a relevant field (e.g., law, psychology, sociology, peace and conflict studies) or an equivalent combination of education and experience. Master's or law degree preferred.Training in trauma-informed and restorative conflict resolution practices (or willingness to become trained).Experience investigating allegations of harassment, discrimination, and/or sexual/gender-based violence. Experience in a post-secondary context preferred.Proven ability to provide solution-focused interventions. Exceptional knowledge of various process and practices designed to respond informally to the broad concerns articulated by students, faculty and staff (e.g. mediation processes, effective communication processes).Experience interpreting and applying policies, collective agreements and the Nova Scotia Human Rights Act. Ability to apply human rights, employment and occupational health and safety law as it pertains to preventing and responding to allegations of discrimination, harassment and sexual/gender-based violence.Demonstrated ability to exercise independent judgement when dealing with highly sensitive matters.Experience and/or training in supporting individuals in crisis and securing appropriate support.Preference will be given to applicants eligible to practice law in Nova Scotia.StFX is located in Mi'kma'ki, the ancestral and unceded territory of the Mi'kmaq People.Our institution is committed to upholding the values of equity, diversity, inclusion and accessibility. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including Indigenous persons (especially Mi'kmaq), racialized persons (especially African Nova Scotians), persons with disabilities, those who identify as women and/or 2SLGBTQIA+ and any others who would contribute to the diversity of our community. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanen

• Location Antigonish , NS
• Workplace information On site
• Salary $ 80,418 to $ 98,241 YEAR annually
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source CareerBeacon #2171583

• Antigonish, NS

View the full job posting on CareerBeacon

Advertised until

2025-08-08

Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.

Report a problem with this job posting * What’s wrong? This job posting contains incorrect information Inaccurate salary Inaccurate job title Link to full job posting / Expired or closed job posting Provide more details: Report potential misuse of Job Bank

Thank you for your help!

You will not receive a reply. For enquiries, please contact us .

Sign up for a Plus account to get the most out of your job search and access all the tools available on Job Bank!

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.